San Francisco, California
Receptionist/Administrative Assistant Job Opening in San Francisco, California - What is Carbon Health?
Carbon is building a new kind of healthcare system, using design and technology to provide a vastly improved physician and patient experience. We are a digital-first care network where care is truly led by the patient, who can access complete records at all times, start a conversation with a doctor online, get treatment through the app, and seamlessly visit a doctor in-person when appropriate.
Under our model, patients spend more quality time discussing diagnosis and treatment with their doctors, and less time dealing with administrative burdens. It?s a mix of smart technology and human touch that we believe will reduce costs and improve care as it becomes the new standard in healthcare.
Job Description
We are looking for a receptionist / patient care coordinator to join our team at Carbon Health. We have a fun, friendly culture for our small (but growing!) team at our flagship office in the Financial District in downtown San Francisco. Our ideal candidate is tech savvy, dependable, and a leader in customer service. Great communication skills and high attention to detail are a must.
Interest in pursuing a medical career in the future is a plus.
Job Duties
- Meeting and greeting patients and visitors
- Answering phone calls and responding to patient questions
- Scheduling patients through different modalities
- Assist in patient on-boarding process at arrival
- Advise patients how to use app and promoting app to patients
- Verifying insurance coverage and benefits
- Keeping waiting area clean and tidy
- Keeping up with medical and clinic inventory
- Supporting our staff nurses and clinicians with ad hoc help and administrative projects
- Supporting our technology and software and development team with your growing expertise of clinic workflow and routine
BA/BS preferred
At least 1 year of relevant work experience
This is a full-time position with benefits.
Job Type: Full-time
Required education:
Bachelor's
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