Central Point, Oregon
Donor Services Coordinator Job Opening in Central Point, Oregon - Job Title: Donor Services Coordinator
Job Status: Full-Time, Non-Exempt
Reports to: Development Director
Location: Central Point, Oregon
Company Overview:
Dogs for the Deaf, Inc.?s mission is to professionally train dogs to help people and enhance lives while maintaining a lifelong commitment to all dogs rescued or bred and all people served. Dogs for the Deaf, Inc. trains and places Assistance Dogs with clients throughout the United States and is supported by a nationwide donor base. Recognized regionally and nationally as a premier nonprofit organization, Dogs for the Deaf, Inc. has been acknowledged by several prestigious organizations including: Oregon Business? 2017 ?Oregon Top 100 Best Nonprofits to Work For,? top-rated (by donors) organization with GreatNonprofits (2017) , and has a four-star rating with Charity Navigator .
With more than 30 employees on one campus in Southern Oregon, Dogs for the Deaf, Inc. and its staff enjoy nearly 200 days of sunshine annually in Central Point, making it a destination for outdoor enthusiasts of all kinds. Located in the Rogue Valley, employees enjoy close proximity to Medford International Airport, accessibility to major hospitals, hiking trails, golf courses, and ski areas with full availability of all amenities of the big city without the congestion.
Job Summary:
The Donor Services Coordinator position is an integral member of the Development Department and reports to the Development Director. Primary responsibilities include: maintaining the donor database, preparing donor acknowledgment mailings, developing and generating revenue and development reports, providing administrative support, donor stewardship, and participating in donor outreach.
Essential Duties and Responsibilities:
Daily maintenance and posting of donor records information and gift entries into database (Donor Perfect)
Review, research, import, enter, and reconcile external donor gift source information and entries.
Reconciliation of donor database revenue postings to accounting software at month end, year end and annual audit.
Report development and creation for revenue reconciliation and reporting for the Finance, Development departments, and CEO.
Generate daily, monthly, quarterly and annual reports from data base.
Prepare & process timely gift acknowledgement letters, Development Department letters and mailings within 10 days of gift or request notification.
Coordinate with mailing house supervisor to send, receive, and install zip+4 and NCOA updates.
Perform ongoing maintenance of donor records, mailing lists and scheduled data entry audits to ensure accuracy and adherence to data entry guidelines.
Communicate via telephone, occasionally in person, with donors, banks, gifting organizations to provide customer service to and on behalf of donors.
General office duties to include filing, recording of events, event calendaring and recording of volunteer hours in data base
Future outreach and travel (after 1 year) approximately 3 days per month.
Perform other duties and projects as requested by the Development Director and organization.
Essential Qualifications:
High School diploma is required; with Associate or B.A. degree desired from an accredited college.
Minimum one (1) year experience with Donor Perfect or similar donor data
Two years of experience with progressive responsibility using, managing, entering, and tracking data base system information.
Proficient in Microsoft Office Suite, donor relationship management software, and other applicable software application Excellent computer skills.
Pass criminal background, credit, and DMV che
Must be able to lift up to 25 pounds, sit at computer for extended periods of time- (up to 90%), climb stairs, move readily from place to place and operate office equipment and computers with ease.
Car or reliable transportation to/from main office required.
Essential Requirements:
Enjoys building and maintaining positive relationships with staff, donors and volunteers.
Successfully able to multitask and adhere to timelines and work in a deadline-driven environment.
Exceptional attention to detail, deadlines and re-balancing of priorities.
Self-starter with the ability to work both independently and collaboratively as part of a team.
Excellent organizational skills.
Highly skilled in interpersonal and written communication.
Maintain high level of integrity, confidentiality, ethical standards - assumes personal responsibility for scope of position.
Values continuous learning and seeks ongoing training and developmen
Shares in the passion of Dogs for the Deaf and the mission.
Preferred:
Experience working with non-profit charitable organization.
Experience with Donor Perfect or Raiser?s Edge Data Base software.
Knowledge of donor stewardship
Benefits:
Dogs for the Deaf provides competitive compensation, excellent benefits, flexible work policies and a collaborative work environment. We also provide professional development opportunities for all staff and promote from within when opportunities arise. Dogs for the Deaf provides a culture that supports and inspires achievement and personal development, both within the workplace and beyond.
Note: This is a job description, not an employment contract. This job description does not state or imply these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related duties required by management.
Dogs for the Deaf, Inc. is an equal opportunity employer.
Job Type: Full-time
Required education:
High school or equivalent
Required experience:
Data Entry: 3 years
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