La Plata, Maryland
Senior CRM Developer Job Opening in La Plata, Maryland - The Wills Group was founded in 1926 and is headquartered in La Plata, Maryland. Our business lines include Dash In, Southern MD Oil, SMO Energy and Splash In, which serve our customers across Delaware, Maryland and Virginia. We are a privately held company that values family, collaboration and dedication.
The Senior CRM Developer will be the technical architect and senior developer responsible for the design and implementation of our CRM system. They will also be responsible for the technical design and integration of the CRM system with other corporate systems including marketing, operations, and data management. The Senior CRM Developer will create and design innovative solutions to enable the business improve its sales results, efficiency, and customer satisfaction.
At minimum, the candidate will be accountable for:
Designing, developing, and maintaining a complex suite of applications that support both Marketing and Sales (CRM related), including proprietary software as well as commercial off-the-shelf (COTS)
Working directly with senior stakeholders in the business to help determine requirements and solutions
Providing technical direction and guidance on application design and issue resolution
Creating and or providing input to project plans and communicate progress to project managers or internal clients, as appropriate
Preparing detailed systems specification and technical design documentation based on business requirements received from internal clients
Ensuring infrastructure and architectural documents are accurate and up to date
Working with the DBA to develop an efficient and effective database design
Working with key business users on processes and requests
Troubleshooting user reported errors
At minimum, the candidate must possess:
Bachelor?s degree in Computer Science or related field
5+ years of experience in software development
At minimum, the candidate must have applied experience in:
Advanced functional & technical knowledge of Dynamics CRM (2013 or greater)
Writing custom Plugins, JavaScript, Web Resources, and Workflows for Dynamics CRM
Strong understanding and experience writing custom integrations between applications
Working with business experts/leaders (Sales/Marketing) on technical solutions to fulfil a business requirement
The ideal candidate will also have:
Microsoft Dynamics Certifications
At minimum, the candidate must be able to demonstrate:
Ability to work independently and in a team oriented environment
Strong oral and written communication skills
Strong problem solving skills
Job Type: Full-time
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