Waltham, Massachusetts
Patient Care Coordinator Job Opening in Waltham, Massachusetts - Village Fertility Pharmacy, an ABD Company, located in Waltham MA, is looking to add to its team of experienced Patient Care Coordinators. Are you seeking a challenging, yet rewarding position with a focus on helping others? If so, Village Fertility Pharmacy is the place for you. Our team specializes in helping hopeful families through the challenges, emotional, physical, and financial tolls of their infertility journey.
Working under the direction of Pharmacists and clinical team leads, patient care coordinators work pro-actively with patients, provider offices and clients via the telephone to compassionately and efficiently coordinate medication order deliveries, medication adherence services, provider support and overall customer service for specialty medications. In addition, the Patient Care Coordinator has a very thorough knowledge of client accounts, insurance benefit investigation, processing, and specialty operations to ensure that our patients are maximizing the integrated pharmacy services provided.
The ability to compassionately ensure each patient feels they have received the utmost in personalized care, and the ability to multi-task without sacrificing quality and detail while working in a fast-paced environment, is critical for success in this position. Computer skills are a must. Bilingual in English and Spanish is a plus.
Job Requirements
High school diploma or above
Prior experience working in a pharmacy and/or healthcare setting
1+ years of customer service experience
Proficient Computer skills and knowledge of Microsoft Office.
Preferred Qualifications
BA/BS degre
Current State Pharmacy Technician License
Medical Assistant Degree/Certificate
Pharmacy Technician experience.
Experience working at an insurance company in plan design, benefit investigation.
Prior experience working in a specialty pharmacy.
Bilingual in English and Spanish.
Benefits
Competitive compensation and benefits for employees working 30+ hours include access to:
Health Insurance
Dental Insurance
Paid time off
401k
Disability and Life Insurance
Flexible Scheduling
Job Type: Full-time
Job Location:
Waltham, MA
Required education:
High school or equivalent
Required experience:
customer service: 1 year
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