Oxford, Mississippi
Counter Sales Associate/Counter Personnel-Construction/Gener... Job Opening in Oxford, Mississippi - Position Tasks & Activities:
Rents equipment or arranges for provision of service to customer.
Prepares rental forms and contracts, obtains customer signature and other information as required.
Maintains daily contract file.
Computes charges based on rental or service rate.
Explains rental fees and provides information about rented items, such as operation or description.
Collects deposit or payment or records credit charges by maintaining customer charge file daily and balancing daily sales receipts.
Answers telephone and receives orders by phone.
Recommends items to customers that meet their needs.
Reserves items for requested time and maintain rental reservation file.
Updates/calls overdue list daily and alerts supervisor of overdue contracts.
Cleans showroom and equipment. Arranges showroom displays. Keeps shelves organized, stocked and cleaned. May also clean customer restrooms.
Inventories retail sales merchandise and advises supervisor of low levels of merchandise.
Assists customer with the loading and unloading of equipment when necessary. May also need to demonstrate safety features and operational features of the equipment.
May fill customer's propane cylinders from time to time.
Resolves customer problems.
Report safety violations to supervisor.
Adhere to all company policies, procedures, rules and regulations in written or verbal for.
Comply with government safety requirements and other regulations and security in the store.
Attend department, store and safety meetings.
Perform other duties as requested.
Nature of Work:
Must be able to service customers in a polite, friendly and professional manner whether in person or on the telephone. Must assist them with reservations, contracts, questions, register transactions and order adjustments. Must be able to process cash and credit card payments, as well as make change and credits.
Working conditions:
May be exposed to general range of weather experienced in the area, with the exception of several hours in the warehouse loading or trucks. May have exposure to chemicals, including but not limited to gasoline, diesel fuel, propane, kerosene and cleaning solvents. Propane is an obvious hazard;hense a sense of smell is required. Some electrical equipment is delivered, although it is not a requirement to install or service the equipment. If lighting is required (the installation of extension cords and lamps) the drivers are provided with Ground Fault Circuit Interrupter (GFI) breakers. Stooping, crouching, bending, lifting, lowering, reaching, twisting, pulling, pushing, carting and carrying are intermittent tasks that routinely occur.
Education, Skills, & Requirements:
A high school diploma or equivalent GED is preferred but not required.
Must be able to lift approximately 70 lbs.
Must maintain a professional appearance.
Must have and maintain a valid drivers license.
Must possess sales and customer relation skills.
Must be able to use mathematics to solve problems.
Must speak English clearly and write legibly. Ability to speak other languages is a plus.
Must pass company drug screen.
Must maintain and acceptanle attendance record.
Must be able to provide, understand and complete instructions furnished in written, oral or schedules form.
Maintain a cooperative working relationship with co-workers.
Must be able to maintain a high degree of patience.
Job Type: Full-time
Required education:
High school or equivalent
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