Portland, Oregon
Hotel Night Auditor Job Opening in Portland, Oregon - HOTEL IS LOCATED NEAR PDX AND WE PROVIDE A SHUTTLE TO AND FROM THE TRI-MET STATION AT THE AIRPORT FOR ALL EMPLOYEES.
Open Interview Mon-Fri(10:00AM-4:00PM) at Ramada hotel located 6221 NE 82nd Ave Portland OR 97220.
Ramada has over 800 hotels across 63 countries. Each hotel is equipped with everything the guests need to enjoy their stay. We are looking for individuals with a strong work ethic, attention to detail, and the ability to work within a Team environment. Join our Ramada family today!
Job Summary: This is a full time position, you are responsible for providing accurate and timely information and services to all guests in a professional and courteous manner while adhering to Ramada standards.
Job Detail: * Ensure guests are greeted upon checking in and out of the hotel in a friendly and professional manner. * Obtain guest identification and credit/check approval as directed by hotel policy. * Ensure special guest requests are communicated, noted and fulfilled. * Listen and respond to guest inquiries in a positive and friendly manner. * Manage and resolve all guest complaints and problems in a professional, courteous and timely manner. * Answer telephones promptly and courteously. Route calls appropriately. * Enthusiastically sell property. Offer information and answer questions on property facilities and amenities. * Communicate with the next shift to pass on necessary information. * Maintain a good working relationship with other departments to retain a high level of guest satisfaction. * Complete tasks on daily checklist. * Post charges to individual room or master accounts. * Reconcile all charges and cash received during shift and prepare drop. Have drop witnessed. * Offer and properly handle requests for wake up calls. * Keep work area neat and organized and conduct self in a professional manner at all times. * Maintain a safe working environment and immediately report all unsafe conditions Compensation:
DOE 15% off restaurant, employee hotel discounts on selected Wyndham Properties
Job Type: Full-time
Job Type: Full-time
Salary: $12.50 /hour
Required experience:
hotel front desk: 1 year
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