Reston, Virginia
Appointment Scheduler Job Opening in Reston, Virginia - Mirixa Corporation, a growing healthcare technology company, is seeking Appointment Schedulers to join our Medication Counseling Center. The Appointment Schedulers will make outbound telephone calls to patients that have been qualified to receive patient care services as part of Mirixa's contracted health care sponsor programs. The Appointment Schedulers will also inform patients of available services; schedule patient appointments with a MTM Specialist; handle incoming patient or prescriber calls; and support internal activities with case flow management.
We are currently in need of candidates who are available to work full-time or part-time from 11:00 am to 8:00 pm Monday through Friday, as well as one Saturday shift (10:00 am to 6:00 pm) per month.
Education: Minimum of 2 years post-secondary school; Associate's or Bachelor's degree preferred
Experience: Minimum of 2 years of experience in a role; or a combination of experience and education
Skills:
superior customer service skills
excellent verbal and written communication skills
strong attention to detail and organizational skills
ability to work well under pressure, function effectively in a team based environment, and multitask
basic understanding of web technology
proficiency with Internet and online chat
demonstrated ability to effectively manage multi-line phones
Mirixa is located within walking distance of the Wiehle Avenue Metro station and offers a competitive benefits package including health, dental, and vision insurance; company 401(k) match; vacation, sick, and personal leave; and paid holidays.
Mirixa is an equal opportunity employer. Applicants should be cleared to work in the U.S. Relocation assistance is not available at this time.
Job Type: Full-time
Job Location:
Reston, VA
Required experience:
scheduler; receptionist; customer service: 2 years
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