Cockeysville, Maryland
Mortgage Processor Assistant Job Opening in Cockeysville, Maryland - Are you a customer service oriented individual that wants to work for a winning team? In this role you will be serving as the first point of contact for the branch.
The goal of this role is to provide highly skilled administrative assistance branch in the processing of residential mortgage loans. This person will be using their customer service skills speaking with clients, title companies, order payoffs, perform VOE (verification of employment) and that can take and complete tasks,
Essential Job Functions
Ensures that all credit packages meet quality standards for completeness, accuracy, and timelines established for the loan type.
Ensures that assigned tasks and duties are fulfilled within required time frames utilizing required checklists and forms.
Supports and upholds credit policy and all Federal and State Lending Regulations.
Processing assistants will develop a working knowledge of FNMA, FHLMC, HMDA, FHA VA and State sponsored down payment and other assistance programs through hands on experience with their assigned Senior Processor.
Promotes teamwork within the department and other departments.
Under the supervision of Senior Processor, the Processing Assistant reviews file when received and orders all appropriate documents including credit report updates, title work, appraisal, final inspections, hazard insurance, flood certification and flood insurance if required. Processor Assistant follows the assigned file flow and fulfills all duties as described
Works with Senior Processors to fulfill loan conditions, keeps detailed record of all activity completed on each file and assists assigned Processor, Manager and any other assigned Team Members with any tasks they are capable of completing
Key Characteristics
Excellent written and verbal communication.
Attention to detail and compliance with all requirements of management including use of all checklists and forms.
Strong work ethic.
Excellent customer service skills with clients and applicants to ensure customer retention.
Basic computer knowledge and skills, basic math and accounting abilities, basic bookkeeping skills.
Job Specifications
Minimum Education/Licenses
High School Diploma or equivalent required.
College Degree preferred.
Minimum knowledge/Ability
Software competence including loan origination software, MS word, Excel, PowerPoint, Outlook and Internet.
At least 1-2 years mortgage processing experience.
Encompass experience a plus.
Basic understanding mortgage loan process.
Sounds like something you are interested in? What are you waiting for? Apply Today!
Job Type: Full-time
Job Location:
Cockeysville, MD
Required education:
High school or equivalent
Required experience:
Mortgage Loan Processing: 1 year
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