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Customer Service Representative


Creamery, Pennsylvania


Job Type: FT


Rate: DOE


Customer Service Representative Job Opening in Creamery, Pennsylvania - Customer Service Representative officeteam is in need of an articulate, highly-skilled customer service representative. do you want to apply your outgoing personality to further the benefit of a valuable business? this is the opportunity for you. this position is based in a dynamic and fast-paced environment. this customer service representative opportunity is located in creamery, pennsylvania, and is a long term temporary-to-fulltime engagement. what you get to do every single day - manage the fielding and sending of important written business correspondence - deliver outstanding, friendly customer service in a timely fashion - may support business development and client referral goals by actively cross-selling and referring customers - manage and place incoming telephone calls requirements - foundational knowledge of customer relationship management (crm) systems, e.g. act!, illustrator, highrise, and insightly - excellent written/verbal communication and organizational skills - experience performing extensive research to resolve complex customer inquiries - ability to recognize, evaluate, and resolve problems effectively - 2+ years' experience with performing in a goal-driven customer-focused environment preferred - comfort and confidence when interacting with internal and external partners and clients/customers - deep understanding of customer service - microsoft excel experience desired - data entry experience required - positive attitude and an engaging businesslike approach - strong computer skills including customer database systems - strong customer service and office administrative skills if you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. contact us today! send your resume to or give us a call at 484.254.9050 data entry, csr

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