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Front Office Coordinator/Receptionist


Loganville, Georgia


Front Office Coordinator/Receptionist Job Opening in Loganville, Georgia - Job Description:
As a front office , you will attend to patients on the phone and in person, coordinate and organize appointments and documentations to facilitate the smooth running of the healthcare environment and support delivery of quality patient care.
Job Task and Responsibilities:
Greet patients
Ensure reception area is well maintained, neat and clean
Register patients according to established protocols
Answer incoming calls and deal with inquiries or transfer calls as required
Ability to triage patient over the phone and in person
Schedule patient appointments
Move patients through appointments as scheduled
Inform patients of medical office procedures and policy
Accurately collect new patient information and ensure all patient data is accurate including billing information
Assist patients to complete all necessary forms and documentation including medical insurance
Collect co-pays and payments
Maintain stock of forms and office supplies
Order medical supplies to ensure optimal levels of inventory at all times
Uphold model all HIPAA, OSHA, and office policies and procedures at all time
Complete other clerical/office duties as assigned
Qualifications:
Medical Assistant Associates degree or comparable work experience
1-3 years of experience in a medical office (preferably a pediatric office)
Knowledge of electronic charting software and processes (preferably EMR)
Proficient PC skills and ability to work multi-faceted systems
Proficient in Microsoft Business Suite (Word, Excel, etc.)
Experience with new born through young adult
Requires knowledge of office management, process improvement, and medical terminology
Key Competencies:
Excellent verbal and written skills
Organizes time, prioritizes and demonstrates strong decision-making skills
Information collection and management
Planning and organizing
Attention to detail
Customer service skills
Adaptability
Confidentiality
Bilingual is preferred but not required
Grayson Pediatrics, LLC is an ?Equal Opportunity Employer? and that nothing in the job positing or description should be construed as an offer or guarantee of employment.
Job Type: Full-time
Salary: $10.00 to $16.00 /hour
Required education:
High school or equivalent
Required experience:
pediatric front office: 1 year

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