Allentown, Pennsylvania
Showroom Sales Associate Job Opening in Allentown, Pennsylvania - Eastern Surfaces Inc. continues to grow, and as a result; has an immediate opening for the position of Showroom Sales Associate at our flagship location in Allentown Pennsylvania. Eastern Surfaces is an industry leader in Stone and Solid Surface manufacturing and Installation.
The function of a Showroom Sales Associate is to provide an excellent customer experience for those visiting the Eastern Surfaces Inc. showroom. The Showroom Sales Associate is expected to uphold Eastern Surfaces Inc. best practices that ensure meeting management and customer expectations.
Primary responsibilities
Greet and assist customers in the showroom with project needs
Complete appropriate paperwork: Customer Worksheet, Sign-Offs, Material Tagging Form, Marble Policy, Remnant Policy, etc.
Become knowledgeable and well-versed in the products displayed to confidently discuss and educate the customer on their options
Show slab and remnant inventory and complete Tagging process with customers
Hand-in completed paperwork to either estimating or assigned account manager. Provide additional assistance in the event information is either incomplete or unclear
Enter customer information into Lead and New Quote sections in Moraware when appropriate
Continue to build rapport with customer throughout selling process through communication of WIS quotes, phone calls, emails, and any additional showroom visits
Assist with customer sample requests without loaning from showroom master sets.
Close walk-in retail sales complete with signed quote and deposit before submitting to Retail Account Manager for job creation.
Coordinate sales efforts with other departments as needed.
Keep showroom neat and well-organized on a daily basis. Replace samples and literature to their proper locations upon completion of customer interaction
Incoming / outgoing emails
Incoming / outgoing calls
Secondary responsibilities
Assisting front desk as needed
Additional Tasks assigned by Management
Compensation & Benefits:
Residential Estimators are compensated based on their skill level and achievements. Eastern Surfaces offers a full benefit package health, dental, disability and 401(k).
If you meet these requirements and are looking for that unique opportunity, we want to talk to you!
Job Type: Full-time
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