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IT Help Desk - Your Career Move Up!


los angeles, California


IT Help Desk - Your Career Move Up! Job Opening in los angeles, California - IT Help Desk - Your Career Move Up! You will enjoy a great deal of daily variety in a fast paced but well structured environment with excellent support from our Engineers and in-office Support Staff. This is a unique opportunity if you currently have a good skill set but find you are having trouble growing professionally, either because you work in a small server/network environment office or a larger company with little potential for upward mobility. You will be given an opportunity to support our customers and current staff of Engineers from our Glendale office, and eventually at client sites which are generally in the greater LA area. Engineers resolve clients issues via phone, remote access as well as on site visits. We service a business and manufacturing client base, providing managed network services as well as colocation and "private cloud" hosting services at our Internet Data Center (IDC). We are Dependable Computer Guys, Inc. An elite network services company in business for over 16 years. Visit us at B.A. or B.S. and CCNA or MCSE certification a plus. You should also have working hands-on knowledge of most of the following: Internet and Email - MS Exchange --MS Office Applications -- AV/Anti-Spyware Products ---Router Configuration -- TCP/IP Networking -- Troubleshooting -- Backup Software/hardware --VPNs and firewalls -- Blackberry (BES, BIS), and Microsoft Active Sync. Server Administration -- Windows Server 2003, 2008 and SBS all versions up to Server 2011 AD, DNS, DHCP Private Technologies like VMWare Server, Citrix Zen Server, MS Terminal Server, and thin clients. MAC and RMM Tools like Kaseya, Zenith Infotech, N-able & Labtech a plus. Strong knowledge of Windows Desktop W7, XP, Vista, Microsoft Office and general PC hardware and software. Knowledge of Network Devices: LAN/WAN/WIFI: Linksys, Sonic Wall & Cisco. Possess a solid ability to troubleshoot desktop, server and network issues Excellent compensation and benefits offered which include Medical/ Dental insurance. Vacation and Paid Holidays. Do not call. No Walk-ins will be considered. Full time/ permanent only. No Temps or Contractors. Placement Services, Companies or Recruiters do not contact us. los angeles ca california

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