Las Vegas, Nevada
Operations Manager Job Opening in Las Vegas, Nevada - Who We Are:
Athletic Gaines is the industry leader in athletic performance training for athletes of all ages and abilities. Our purpose is simple: optimizing peak athletic performance. Athletic Gaines was founded by Travelle Gaines, one of the most recognized trainers in professional sports, whose training methodology has been tested, applied, and proven on countless NFL and NBA first round draft picks, NBA and MLB All-Stars, NFL Pro Bowlers, MLS Champions, League MVP?s, and Olympic Gold Medal winners. Not only do we train athletes, but we now offer Adult Fitness Circuit Training classes for those who aren't involved in sports, and corporate wellness packages for companies looking to keep their staff healthy in a fun, challenging environment.
"The environment created at Athletic Gaines is second to none, there are no days off at this gym. Working out with elite athletes keeps you on your toes daily and forces you to push your limits every rep." - Antonio Brown, 5x NFL Pro Bowler
Position: Operations Manager
It?s been a year since we opened the doors at our first location and our company has already seen incredible positive growth. As we continue to expand, we are looking for an experienced, proactive, and energetic Operations Manager to grow with us at our Las Vegas location!
The operations manager is responsible for front reception duties, contributing to membership growth and marketing efforts, as well as general oversight of gym operations, all in order to ensure an excellent client experience.
Job Responsibilities:
Greet clients and guide prospective customers through a tour of the facility.
Assist clients through the sign up process, schedule sessions, and handle all client payments
Use of Mind/Body system, including troubleshooting
Manage email and phone correspondence for all business inquiries
Handle all deliveries, orders, mail, and inventory (incoming and outgoing)
Oversee coach schedule and have knowledge of all events, including high-profile athletes training at or visiting the facility
Keep all social media accounts updated on programs, events, and client success
Input expenses into accounting software
Perform light housekeeping tasks (emptying trash, ensuring towels are washed and available for use, sanitizing equipment)
The Ideal Candidate:
is educated in a relevant field (marketing, communications, hospitality, sports)
has knowledge of marketing strategies and social media promotion
has prior customer service experience in the fitness industry, preferably in facility management
is experienced with Mind/Body software (preferred, but not required)
is interested in youth, collegiate, and/or professional sports
has an understanding of basic accounting
is welcoming and passionate about creating the optimal client experience
is detail-oriented and well-organized
is a fast learner, able to adapt quickly to new software
is dedicated to keeping up the standard of excellence that Athletic Gaines is known for!
Benefits:
Complimentary membership
40% discount on all Athletic Gaines products
Health care contribution to qualified applicants after review period
and more!
If you think you have what we?re looking for, please forward your resume and a brief cover letter. Resumes are only being accepted via Indeed at this time. Resumes sent directly to our facilities will not be accepted. Thank you.
Job Type: Full-time
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