Shelbyville, Indiana
Quality Manager Job Opening in Shelbyville, Indiana - Position Summary: The purpose of this position is to provide leadership and direction to the quality control department at the plant. The primary responsibility of the department is to assure the outgoing quality of the products manufactured at the plant through the inspection and auditing procedures.
Technical Skill Requirements:
Associate degree in the quality sciences, engineering, operations management or other relevant field or equivalent professional experience in a manufacturing environment
4-6 years professional experience in a quality control or quality assurance position, within a manufacturing environment (automotive industry is preferred)
Understanding of technical specifications of products and deep understanding of quality principles, processes and procedures
Familiarity with automotive manufacturing principles
Strong attention to detail and uncompromising commitment to producing quality products for the customer
Excellent interpersonal and conflict resolution skills
Impeccable honesty and integrity
Supervisory experience
Performance Skill Requirements:
Quality: Able to maintain high standards despite pressing deadlines; establishes high standards and measures; does work right the first time; tests new methods thoroughly; reinforces excellence as a fundamental priority.
Attention to Detail: Able to follow detailed procedures and ensures accuracy in documentation and data; carefully monitors processes; concentrates on details and organizes and maintains a system of records.
Analysis: Able to gather relevant data using appropriate methodologies and analyze that data in such a manner that valid conclusions and insinuations can be drawn that assist in making important business decisions.
Policy & Procedures: Able to act in accordance with established guidelines; communicates and enforces organizational policies and procedures; recognizes and constructively conforms to unwritten rules or practices.
Judgment: Able to balance established standards against the need for exceptions to rules and practices; defines key issues despite incomplete information; intuitive in managing risk versus reward on various options.
Decisiveness: Able to stand by a decision, despite second-guessing or disagreement from others; takes quick action in a high-risk crisis; can assess a situation and make an optimal decision despite limited information.
Integrity: Able to be tactful, maintain confidentiality, and foster an ethical work environment; prevents inappropriate behavior by coworkers; gives proper credit to others; handles all situations honestly.
Other Key Competencies:
Communication: Able to clearly present information through the spoken or written word; reads and interprets complex information; talks with customers or clients; listens well.
Develop Others: Able to appraise the strengths and weaknesses of subordinates in order to maximize chance of success; formulates an improvement action plan and creates a learning climate; empowers others to take action.
Customer Focus: Able to demonstrate a high level of service delivery; does what is necessary to ensure customer satisfaction; deals with service failures and prioritizes customer needs.
Conflict Management: Able to use a win-win approach to resolve controversy; stays objective and fair when dealing with sensitive situations; maintains constructive working relationships despite disagreement.
Essential Duties and Responsibilities:
Provide direction and support to quality control staff (lead and departmental auditors)
Provide support to implementation and continuation of total quality system
Oversight of procedural changes
Selection of testing methodologies and schedule
Review and approve internal quality documentation
Provide training and communication, as needed
Provide planning for the quality control department
Budget preparation, planning of initiatives, resource allocation, goal setting and prioritization of programs
Liaison planning and associated documentation preparation
Meet with suppliers and customers to discuss quality standards and issues
Attend meetings in which internal and external quality concerns are discussed
Other Duties and Responsibilities:
Tracking new project audits
Other projects and duties, as assigned
Revising new Quality Commitment plan
Develop and evaluate subordinates
Supervisory Responsibilities:
This position has direct supervisory responsibilities for the following positions: Group Leaders, Quality Technicians, Lead Associates, and Associates. Duties include planning work for subordinates, observing performance, appraising, developing, coaching and holding subordinates accountable for results.
Job Complexity:
Work requires a high level of judgment, analytic ability and creativity, such as investigating moderately complex problems or situation, analyzing information and recommending solutions.
Supervision Received:
Receives general direction; supervisor established only very broad goals. Employee participates heavily in setting work objectives.
Frequency of Independent Judgment Exercised:
Regularly
Position?s Type of Job Tasks
Performs complex tasks requiring extensive knowledge of department?s work.
Environment and Conditions:
Contacts
The incumbent spends approximately 15-50% of his/her time developing and maintaining business contacts within the organization and up to 15% of his/her time with external contacts. The purpose of these contacts is to plan the implementation of corrective actions, communicate quality concerns and issues, meet with customers or suppliers to establish quality standards, discuss quality issues with customers and suppliers, identify scrap material and to implement preventative countermeasures.
Working Conditions
This position occupies an open-office environment located on the production floor. Exposure to weather elements is not likely. Incumbents are not likely to drive a vehicle while performing job responsibilities. Incumbents spend approximately 60% sitting, 10% standing and 30% walking in the course of this position and are unlikely to lift anything greater than 40 pounds. Incumbents will use the following office machines while performing job duties: computer, printer, copier, fax, telephone, calculator, calipers, micrometers, scale/taper gauge, height gauge, and a push test machine. Also uses the Quality Manual, QC work instructions, QC procedure manual, supplier Quality manuals, JIS manuals, and customer engineering S & D manuals.
Job Type: Full-time
Salary: $80,000.00 /year
Required education:
Associate
Required experience:
Quality Managment: 5 years
Automotive Manufacturing: 5 years
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