Los Angeles, California
Retail Sales Associate Job Opening in Los Angeles, California - To meet and strive to exceed individual and store sales goals while executing key strategies of retail led growth, leveraging the franchise, operational excellence and all department category development; embracing and following on a daily basis of the Moschino Experience during all interactions, owning the responsibility for developing new customers, as well as maintaining relationships with existing are looking for an individual that will take lead in the of the house and will be in direct contact with the Corporate Visual team in Milan,Italy.
RESPONSIBILITIES
Sales & Service
Embrace the Moschino Experience and follow training guidelines and standards to reflect Moschino luxury brand standards and image
Consistently meet individual sales goals while exhibiting Moschino behavior
Provide excellent customer service skills, great selling skills and exhibit motivation to succeed
Demonstrate superior interpersonal and communication talent
Merchandise the boutique to Visual standards
Cultivate
Build customer loyalty through active client development and follow-through
Maintain an up-to-date and detailed client book and store visuals
Follow all Cultivate requirements and activities such as; courtesy and relationship emails, inviting customers back to shop, reactivation, capture compliance
Visual Standards
Follow company policies, procedures and use visual techniques to maintain the visual standards according to Moschino guidelines
Maintain selling floor by ensuring the following:
Understand and execute monthly floorsets
Placing and/or hanging back items as you work
Replenishing merchandise after selling
Folding and placing merchandise on the correct hanger, tissue paper, etc.
Place tickets inside the item and not visible to the customer.
Floor Presence & Maintenance
Beginning of shift/day: Arrive on selling floor ready, ensure floor is ready for customers
End of shift/day: Ensure selling floor is replenished and ready for the next day
Be active and busy on the floor at all day
Ensure to place and/or hang back items as you work and replenish merchandise after selling
Ensure clean up and maintenance of fitting rooms
Back of The House Support
Assist in the bi-annual inventory process
Participation and achievement of pre-sale goals
Participate in store contests
Assist in stock room maintenance and keep it organized
Responsible for stock pulled; all stock must be put away in orderly fashion
PERSONAL PROFILE
Willing to work in and promote a team oriented environment.
Experience in opening and closing of the boutique as a key will be provided
Excellent interpersonal skills required to ensure clear, effective communication with all management and staff.
Consistently show a positive attitude & take responsibility for own actions.
Must be results driven and flexible to change
Relevant interest in Fashion / Design.
A minimum of 3 year on sales, preferably in a luxury/contemporary retail environment.
Proven experience in driving sales and meeting sales targets.
Excellent customer service level.
Strong clienteling background.
Key holder experience.
Job Type: Full-time
Salary: $50,000.00 to $70,000.00 /year
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