Bethel, Vermont
Quality Assurance/Continuous Improvement Manager Job Opening in Bethel, Vermont - The Quality/Continuous Improvement Manager is responsible for maintaining and improving the plant-wide quality system that focuses on customer satisfaction, defect prevention, improved defect detection, and continuous improvement utilizing Six Sigma techniques.
This is a ?hands-on? position requiring 50%+ of the work requirements being executed in the manufacturing departments.
Managing our Quality Department to ensure the efficient production of high-quality components through direct supervision of the Quality Assurance Team including Manufacturing Quality Engineers, Quality Technicians, Specialists, and Document Control.
Duties will include ensuring that approved documents are available to all personnel at the point of use, inspection and disposition of all raw materials and manufactured product is completed and properly documented, that finished goods are properly , and that employees are properly trained and have safe working conditions.
Major improvement responsibilities will also include the auditing of production setups for adherence to the documented processes, and identifying automation opportunities to reduce scrap/defects, general scrap reduction, and inspection efficiency improvement opportunities.
SPECIFIC RESPONSIBILITIES:
Acts as the Management Representative and champions ISO9000 and ISO13485 certification audits, training, and maintenance within the Bethel Plant.
Manages the Material Review Board, internal/external audits, CAPA, document control, and record review.
Oversees and manages a staff of Quality Technicians, Specialists, Document Control, and Manufacturing Quality Engineers.
Improves quality assurance systems plant-wide to achieve zero defects through hands-on training, strong work ethic, and leadership by example.
Identifies and resolves systemic quality problems at both plant level through a reduction in variation in processes and components (i.e., SPC, SQC, Pareto charts, GEMBA walks, etc.)
Maintains and enhances plant level quality performance metrics.
Participates in Quality Forum meetings with other GW plant managers and quality managers.
Improves profitability through reduced internal scrap and customer returns
Successfully interfaces with key customers and prospects to improve quality and win new business.
Effectively works with Engineering Managers and Advanced Quality Engineers to ensure PQ runs are successful and uses early production containment to provide feedback to the Engineering team(s).
Perform other related duties as assigned.
SKILLS AND ABILITIES:
A minimum of 10 years? experience supervising a Quality Assurance Department preferred. Must also be able to deal effectively and professionally with team members
Experience with team-based troubleshooting of injection molds and injection molding processes
Strong statistical background (including the use of Excel, Minitab, etc.), SPC/SQC and various quality based statistical tools
Able to effectively lead a internal team
Ability to train and coach others in field of expertise and quality systems
Excellent external/internal customer and presentation skills to all levels of customer?s organizations
Strong multiple project management skills
Able to thrive in a fast paced environment characterized by high growth.
QUALIFICATIONS:
Bachelor?s Degree (preferably in a technical discipline) or equivalent related work experience required
Minimum of 10 years? quality assurance or quality engineering supervisory experience in medical device and/or automotive markets
Quality System Regulation (QSR) and ISO 13485 experience for medical device manufacturing. Including experience in IQ/OQ/PQ validation protocol execution
Plastic injection molding experience desirable, preferably in a multi-plant environment
ASQ Certified Quality Engineer, Quality Auditor, Quality Manager and/or Six Sigma green/black belt certification is desirable
Excellent negotiation, presentation, meeting facilitation, and organizational skills
Strong customer relationship building skills
Strong ?hands-on? analytical problem solving abilities
Excellent written and oral communication skills
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