Ames, Iowa
Motorcycle Sales Associate Job Opening in Ames, Iowa - MOTORCYCLE FIT SPECIALIST ? ZYLSTRA HARLEY-DAVIDSON
Zylstra Harley-Davidson is the fastest growing dealership in Iowa and number one in customer service. We are looking to staff our dealership with individuals who have great attitudes and are as excited about Harley-Davidson as we are.
As a Motorcycle Fit Specialist you will deliver a premium motorcycle buying experience and customer service to every customer. The right person has the potential to earn $60,000 to $100,000/year!
Major Responsibilities
Show each customer advantages of products over competing brands.
Guide every customer through the internal sales process.
Ensure customers are properly qualified based on their needs, wants and ability to buy.
Conduct a road test, and pre-delivery inspection prior to delivery to customer.
Contact customers using mailing lists, data files, and personal follow-up.
Remain current with all sales department and related training in an effort to continually learn more about the products and services you sell.
Able to work cross-functionally with all departments, with an emphasis on the Sales Department.
Demonstrate commitment to the dealership?s philosophy of quality service to all customers and acts as a role model to other dealership employees.
Be able to handle customer complaints quickly and courteously, demonstrating empathy, a positive attitude, and our commitment to making things right.
Qualifications & Job Requirements
, comfortable working on commission.
Exceptional customer service skills, with high energy and upbeat positive attitude.
Must have the ability to get along with a wide customer base.
Excellent communication skills and demonstrated ability to quickly learn them.
Computer literate with typing skills and open to learning new software and computer programs.
Able to work effectively and courteously over the phone.
Licensed rider preferred, or willingness to obtain license.
This Is Where We Live Between Rides!
We provide an amazing atmosphere to ensure the well-being and work-life balance of our valued employees and their families, including a competitive compensation plan and great benefits.
Job Type: Full-time
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