Pelham, Alabama
Customer Service Representative Job Opening in Pelham, Alabama - Dedicated. Enthusiastic. Synergy. Integrity. Goal-Oriented. Nimble.
If those words describe the next move in your career, Summer Classics could be the right place for you. Our employees are energetic and passionate individuals that are driven by understanding the needs and wants of our clients.
Job Summary
We are seeking a high-energy Customer Service Associate to join our growing team in our Customer Service department in our beautiful corporate location. Includes heavy interaction with Accounting and Quality team so strong interpersonal skills are a must. Detail-oriented, highly organized and strong computer skills are a must.
Essential Job Duties
Responds to customer service requests from assigned sales staff and customers in a timely and professional manner.
Provides written quotes to customers in assisting independent sales reps.
Informs and educates customers on delivery and return policies.
Sets up new accounts accounts in Syspro system.
Equipment Used
Telephone System
Computer ? MS Office Suite
Syspro ERP (as it relates to Customer Service)
Knowledge, Skills & Abilities
High school diploma or equivalent required; some college preferred;
Minimum of 1-3 years in a customer service department required; furniture or apparel industry preferred; past supervisory experience strongly preferred;
Highly organized and detail-oriented;
Excellent verbal and written communication skills as well as interpersonal skills;
Ability to build and maintain strong relationships with customers and staff;
Excellent listening and problem solving abilities are a must.
Job Type: Full-time
Salary: $14.00 /hour
Job Type: Full-time
Required education:
High school or equivalent
Required experience:
Customer Service: 1 year
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