Tampa, Florida
Product Development Lead / Health Care Software Job Opening in Tampa, Florida - Product Development Lead / Health Care Software
Tampa, FL
Our software can enhance the experience
of healthcare payers everywhere.
And your career experience
right here in Tampa.
As one of the fastest-growing, most innovative software companies in the healthcare industry, MedHOK® is a Tampa-based organization that provides a unique, cloud-based software platform for health plans and other risk-bearing entities that take part in in programs, including ACOs, PCMHs, PBMs, and specialty pharmacies.
We are proud to have made a huge impact upon the healthcare industry with effective products that improve care, quality, and compliance. Our teams are making a difference in the local community by giving back through philanthropy and outreach efforts, and our company is transforming countless careers with real opportunities to learn, grow, and succeed. Join us, and learn all that we can do to enhance the quality of your professional experience.
The Product Development Lead / Health Care Software provides leadership and overall direction to the Product Development, Quality Assurance, and Documentation teams. This position is responsible for the analysis, design, development, testing, documenting, and support of all products and supporting tools. This position works in collaboration with the other business units to ensure that the product supports customer needs and contractual commitments.
RESPONSIBILITIES:
Works with key stakeholders to understand business requirements and expectations in order to develop strategic direction for the Development, Quality Assurance, and Documentation teams
Collaborates with sales, marketing, technical operations, strategic product management, technical product management, business development and other departments to determine competitiveness of new technologies and to develop new products
Establishes direction, goals and processes for each part of the Product Development, Quality Assurance, and Documentation teams
Provide an environment that fosters product innovation and development to meet and exceed customer expectations
Leadership of the Product Development Team
Participate in the hiring of the Product Development staff
Develop appropriate performance review objectives; provide day-to-day coaching and conduct annual performance reviews
Determine what resources are necessary to carry out development projects.
Review and investigate root cause of high priority problem issues; implement processes to reduce the risk of similar issues in the future
Escalation point for production support issues - investigate, understand, assist in the decision making process, etc.
Escalation points for product and services issues - delegate and follow through to resolution
Develop and monitor quality goals for each application release
Support technical questions and follow-up during sales Process
Competencies:
Client/Customer Focus
Communication Proficiency
Quality Orientation
Technical Capacity
Collaboration
Organizational Skills
Leadership Skills
:
A Bachelor's degree (BS, BA) required; MBA or other advanced degree preferred
Ten or more years of work experience in a large-scale product development healthcare environment is preferred
Minimum of five years of management experience
Strategic thinking and a demonstrated ability to provide and articulate the future vision for Product Development
Proficiency and understanding of software concepts and practices
Excellent general management, leadership, and project management skills
Excellent communication skills as it relates to disseminating and gathering information to staff and management and marketing to prospective clients or business partners
Flexibility in terms of dealing with changing priorities and dealing with multiple projects simultaneously
Ability to understand technical issues and understand impact on projects, and effectively communicate these issues and impact to direct reports as well as other project stakeholders
A minimum of five years of experience in product development.
Strong interpersonal, teamwork and problem-solving skills in order to deal with customers, business partners, staff and management from a variety of skill levels as well as different authority levels
Demonstrated experience in health care technology software is required
A minimum of five years of experience in a managed care environment required
Experience working with pharmacy and medical prior authorization
The ability to demonstrate strong working knowledge of appeals, grievances, HEDIS and quality measures is required
Must be customer service oriented
Analytical and process-oriented mindset
Demonstrated desire for continuous learning and improvement
Enthusiastic and creative leader with the ability to inspire others
Excellent communication and presentation skills
Excellent verbal, analytical, organizational and written skills
MedHOK offers an excellent compensation package and comprehensive benefits including Medical, Dental, Vision, PTO and 401K.
Apply now and include your salary expectations, cover letter and resume.
EOE Veterans/Disabled
Job Type: Full-time
Required education:
Bachelor's
Required experience:
management: 5 years
managed care environment: 5 years
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