Wilmington, North carolina
Property Manager Job Opening in Wilmington, North carolina - Job Summary
A Property Manager is responsible for all operational and financial aspects of a property under 300 units and meeting company goals in those areas. Results are achieved by facilitating the optimum performance of the property in areas such as personnel management, leasing, collections, resident services, maintenance, revenue enhancement, capital improvements, information re- porting and compliance with all applicable laws and company policies. This position operates within and contributes to an envi- ronment in compliance with Fair Housing laws and Equal Employment Opportunity.
Relationships
Reports to: Sr. Property Manager, Regional Manager or Regional Director
Supervises: Leasing and Maintenance Staff
Works with: Other Property Managers, Property Accountant, Human Resources, Server Support, Accounts Payable, Accounts Receivable, Affordable Housing, Payroll.
External relationships: Current and potential residents, vendors, attorneys, advertising media, UPS, Federal Express, postal service
Education: High School Diploma/GED required; some college beneficial
Work Experience: 1-3 years of experience required.
: CAM (beneficial), ARM (beneficial), NCHM or Quadel COS (required for Affordable Housing), SCS (required at Tax Credit site), NAHMA Certification (beneficial), real estate license (beneficial), and valid driver?s license required.
Primary Responsibilities
Supervise leasing and maintenance staff including delegating work, reviewing work, maintaining deadlines, training and scheduling.
Maintain property occupancy by effectively retaining residents and successfully marketing property to attract new residents.
Approve lease applicants.
Administer HUD recertifications, if applicable.
Evaluate current market conditions and and competition.
Increase revenue while maintaining controllable expenses including revenue collections and delinquency
Provide customer service to residents resolving any issues that may occur and ensuring maintenance completes service
Coordinate resident activities and correspondence (i.e., monthly newsletters).
Contact and negotiate with vendors.
Obtain bids and manage capital improvement projects.
Ensure that all property reporting is completed in a timely manner (i.e., financial reports,, marketing reports).
Operate within budget and purchasing guidelines.
Maintain curb appeal by walking/inspecting property and vacant units.
Conduct Human Resources functions; recruiting, interviewing, performance reviews, salary reviews, explanation of benefits, new hire orientation, terminations.
Ensure company policies and procedures are met.
Attend court proceedings, as necessary.
Primary Responsibilities (continued from previous page)
Coordinate and lead staff meetings, as
Assist other properties, as
Completion of internal training for market-rate: One-Site ? Navigation and Prospects, Move-ins and Rents, Move-outs.
Completion of internal training for affordable housing: One-Site ? Navigation of Receipts and Waitlists, Certifications and Charges, Move-outs.
Other responsibilities as assigned/needed.
Essential Skills and Abilities
Administrative Skills ? data entry, filing, answering phones, familiarity with legal aspects/fair housing laws, familiarity with company policies and
Analytical Skills ? ability to create and manage property budget, review and analyze current market conditions, analyze prop- erty reports (occupancy, accounting, traffic).
Skills ? ability to communicate with all staff levels, residents, vendors and prospective residents, ability to correspond with all contacts via letters, memos, newsletters and emails, ability to present material to
Computer Skills ? Outlook, Excel, Word, Internet, One-Site.
Coordinating Skills ? ability to coordinate resident functions, staff meetings and functions, ability to prioritize and delegate tasks daily, ability to handle situations, ability to set future
Creative Skills ? ability to be creative in marketing, leasing, retaining residents and retaining
Leadership Skills ? ability to motivate and lead staff providing them with the direction and training that is necessary for them to succeed, ability to solve resident and staff
Manual Skills ? be willing to pick up trash, clean, spread salt, shovel snow as well as other general manual duties, as
Maintenance Skills ? general knowledge of maintenance is helpful when acting as liaison between maintenance staff and residents
Mathematical Skills ? ability to calculate lease balances, move-in costs, pro-rations, special rates (i.e., pets, garages), late fees, bank deposits,
Other Skills ? confidentiality, customer service, decision-making, patience, respect,
Working Conditions
Work is typically performed in a normal office environment with moderate noise level. Walking is required for property tours and may expose Property Managers to weather conditions. It may be necessary to lift weights up to 25 pounds.
Job Type: Full-time
Salary: $38,000.00 to $40,000.00 /year
Required education:
High school or equivalent
Required experience:
Property Management: 1 year
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