Detroit, Michigan
Healthcare Wellness Representative Job Opening in Detroit, Michigan - Responsibilities:
Handle inbound and outbound calls to help members get the right care at the right time
Help members with any issues related to their health or health benefits and enroll prospective participants in appropriate programs
Assist with coordination of services with providers
* Engage prospective participants in a discussion around program benefits and enrollment
Schedules Initial Appointments, as appropriate
Handles member?s questions regarding group wellness solutions and requirements.
Assist members with incentive reward questions
* Support members with pedometer inquiries (technical, ordering, replacement)
Requirements:
Bachelor's degree
Proven customer service skills
Healthcare industry experience a plus
Excellent organization skills
Self-directed
Job Type: Contract
Required education:
Bachelor's
Required experience:
Customer Service: 1 year
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