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Chronic Care Manager


Albany, Georgia


Chronic Care Manager Job Opening in Albany, Georgia - Chronic Care Manager
Location: Albany, GA
Job Description
My Practice 24 is one of the leading Chronic Care Management companies in the US. We provide both in-clinic and off-site support to healthcare clinics throughout the country to implement chronic care management and annual wellness visit services. We have an immediate opening for a Care Manager to be located in a clinic in Albany, GA. As a member of our Chronic Care Management team, you will have the opportunity to help improve the quality of life for many of our patients by delivering one-on-one clinical guidance and support. The key tasks for your job will include: conduct Annual Wellness Visits (AWV), contact, schedule, and interact with patients in person and over the phone, care plan development, chart reviews, care coordination between providers and other facilities, and the ability to work well with patients, office staff, and providers to optimize patient care.
Essential Job :
Conducts AWVs, Advanced Care (Directives) planning along with developing Care Plans for qualified Medicare patients within your assigned clinic.
Identifies patients who qualify for AWVs and contacts patients over the phone or in person to schedule their visit.
Provides clinical expertise and oversight for chronic care management of patients, which includes frequent contact with patients to discuss care plan and provide patient education.
Constant communications to and from medical provider regarding patient needs and/or issues and to update provider on the on-going status of the patient.
Documents all communication and coordination of patient contact in electronic documentation provided.
Establishes and maintains positive relationships with all assigned patients, office staff, and corresponding providers.
Adheres to all approved company, Medicare and office processes and procedures, including documentation protocols and best practices for daily work logs, interactions with patients, office staff, and providers.
Skills and Requirements :
At least one year of experience of working in a physician?s office, or similar setting.
Experience working with an EMR system as well as Excel
Excellent written and verbal communication skills, particularly on the phone.
Excellent attention to detail; able to maintain complete and accurate documentation of all patient related activities.
Ability to build relationships and quickly develop trust with patients and healthcare professionals.
Ability to work independently, with minimal supervision.
Highly motivated, results-oriented with strong skills in customer service, organizing and multi-tasking.
Able to meet productivity and quality standards
Flexible to handle fluctuating workloads and tasks.
Records activities as required into an Excel tracking spreadsheet
Job Type: Full-time
Job Location: Albany, GA
Required experience: Minimum of 1 year of clinical experience
Required license or certification: CMA/RMA or LPN (active license in good standing)
Job Type: Full-time
Required experience:
clinical or medical office: 1 year
Required license or certification:
RMA/CMA, LPN, LCSW, or EMT

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