Seattle, Washington
Service Accountant Job Opening in Seattle, Washington - Summary
The Service Accountant primary job duty is to process invoices for our service customers and help ensure timely payment. Providing these services in an effective and efficient manner will ensure that company finances are accurate and up to date.
Responsibilities
Creation of invoices for work performed by the Service Department; utilizing both system information and input from Service team members
Submit invoices to customers based upon specific billing requirements and provide necessary backup information
Provides operational support for customers, the Service Operations Supervisor, Account Executives, and Department Manager
Submit prevailing wage documentation to the state as needed
Update service tracking tool for work orders
Provide customer updates to accounting database in the work order module
Complete credit card payments when necessary
Review GL to ensure that charges are applied to the correct account
Work with local Union representative for the timely submission of applications for Work Recovery program
Able to compile information from multiple sources to ensure the accuracy of billing amounts
Meet all billing deadlines designated by customer expectations and contractual agreements
Understand the flow of information between Field Connect (Service Department-specific software) and Spectrum (Company ERP system) and help ensure full utilization of both systems
Setup and review contracts to understand billing requirements and enter customer and contract information to support those requirements while maintaining service tracking tools
Follow-up with customers on outstanding invoices including documenting collection efforts and engaging management when appropriate
Handle invoice questions and disputes from customers; engaging management when appropriate
Ensure the accuracy and completeness of customer and contract data in all systems
Assist with reporting on profitability and Service department metrics
Provide historical data for contract renewals and other information as requested by Account Executives
Act as a liaison between the Service and Accounting Departments to help with the flow of information
Other duties as assigned
Experience & Education
Technical billing experience: 5-7 years
High School diploma or equivalent. Accounting degree preferred.
Strong Microsoft Excel, Word, and Outlook skills
A working knowledge of SharePoint, Adobe Acrobat, and Bluebeam Revu software would be considered an advantage.
Able to work independently with minimum supervision or in a team atmosphere
Able to adapt to multiple and varied responsibilities
Have strong organizational and analytical skills
Able to consistently set goals and meet deadlines and adapt to flexible responsibilities
Able to effectively interact with customers, co-workers and vendors
Possess strong verbal, written, analytical, and interpersonal skills
Physical Demands
Includes sitting, standing and bending, repetitive motions of hands and wrists due to frequent computer use
Able to see and hear well (either naturally or with correction), and speak clearly
Some lifting of up to 10 ? 20 lbs may be required
Must be capable of working extended hour days when job/business needs demands
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Additional Information
Type: Full-time
Experience: Experienced
Compensation: Hourly plus standard company benefits
Job Type: Full-time
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