Fort Lauderdale, Florida
Business Development Manager / Community Liasion Job Opening in Fort Lauderdale, Florida - Home Care Assistance of Ft. Lauderdale is seeking a Business Development Manager to join us in our mission to Change the Way the World Ages . We provide older adults with quality care that enables them to live happier, healthier lives at home. Our services are distinguished by the caliber of our caregivers, the responsiveness of our staff and our expertise in Live-In care. We embrace a positive, balanced approach to aging centered on the evolving needs of older adults. Home Care Assistance is one of the fastest growing in-home senior care providers globally, with 160+ locations in the U.S., Canada, and Australia. Find out more here: /
We've also been recognized as one of the best home care agencies in the area for 2 years in a row: voted both Best of Home Care Provider of Choice and Employer of Choice by Home Care Pulse (an independent, 3rd party company that benchmarks home care agencies nationally).
As a Business Development Manager, you would work individually and within the team to support our growing business by generating qualified prospects for services. You will be responsible for creating and executing a plan for market growth to include sources such as hospital systems, physicians, assisted living facilities, and other healthcare / senior care providers.
We are looking for entrepreneurial, self-motivated individuals who excel at building new relationships, maintaining relationships, and working in a team environment.
Some of the Essential Duties & Responsibilities:
Calling on and developing new referral accounts in the local health and senior care community
Promoting our services in a professional and creative manner
Following up with all accounts and developing contacts into active referral sources
Managing ongoing relationships with key accounts, tracking their referral activity within our online CRM system, ensuring their satisfaction with our relationship, and conducting all necessary follow-up
Taking after-hours and emergency calls as needed (on a rotating basis) and coordinating with our client service team to ensure service delivery
Maintaining accurate records on all prospective and active referral accounts
Working closely with the client service team to ensure client satisfaction
Completing all call schedules and sales reports in a timely manner
Meeting monthly and quarterly targets for new contacts, accounts and referrals
Knowledge and Skills Requirements:
3+ years of experience in sales and account management, preferably within home care, healthcare, pharmaceuticals, or medical device sales
Entrepreneurial and creative spirit/attitude
Thrive in an independent, self-motivated environment with little direct supervision
Maximize the resources at their disposal to build and maintain relationships
Have a passion for senior care and client service; compassionate approach
Have strong written and oral communication skills
Be team oriented and comfortable collaborating with other staff members
Job Type: Full-time
Required experience:
Business Development: 3 years
Healthcare: 1 year
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