Southfield, Michigan
Receptionist/Scheduler Job Opening in Southfield, Michigan - The Receptionist is the ambassador for the organization, interfacing with consumers and patients in a professional and courteous manner. This role entails being helpful and accommodating, where providing a great customer experience and working with staff towards this effort is paramount towards excellence in healthcare services at our organization.
POSITION QUALIFICATIONS:
Minimum High School Diploma, Associates Degree in healthcare preferred
One or more years? experience in an office environment. A mental health setting or medical office setting is preferred.
Ability to route multiple callers, respond to walk-in visitors and customers, and direct individuals to the proper staff or department for assistance.
Ability to work well under pressure in a busy office environment in a variety of situations that may involve individuals who are upset or agitated.
Excellent customer care orientation skills necessary to deal effectively with various levels of staff, consumers, patients and community groups.
Computer skills, particularly with Microsoft Office applications (Outlook, Word and Excel) and electronic health record systems
Job Type: Part-time
Required education:
High school or equivalent
Required experience:
office environment: 1 year
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