Alexandria, Virginia
Spa Sales Associate Job Opening in Alexandria, Virginia - AVAILABLE POSITION Hand & Stone Massage and Facial Spa in Alexandria is looking for a responsible, dependable individual with excellent communication and sales skills to join our team! We are currently looking to fill open Spa Sales Associate positions. Hand & Stone offers competitive hourly rate pay with aggressive commissions and bonuses- earning potential is practically unlimited for high performers! Hand & Stone also offers potential for career growth to senior sales roles and/or spa management for interested and proven candidates.
POSITION SUMMARY Our Spa Sales Associates are our main customer service representatives through both face-to-face and phone interaction with our clients. As the liaison between our clients and our licensed massage therapists and estheticians, Spa Sales Associates are responsible for delivering an excellent customer experience to all our guests. Our Spa Sales Associates also sell memberships and promote services and gift cards to our clients.
KEY ROLE FUNCTIONS
Provide excellent service and experience to each client via phone and in-spa
Communicate sales promotions and service options with clients
Membership education and sales- including sales goals and incentives
Schedule/Confirm appointments and balance the daily appointment book
Passionately promote products and services with effective, clear communication
Communicate with Service Provider team and maximize appointment book
Computer data entry via Millennium Spa System and other basic software
ROLE REQUIREMENTS
Proven passion for communicating with people and providing consistent, excellent service
Capability to work flexible hours including nights, weekends and some holidays
Excellent verbal and written communication skills
A fast learner, with a positive attitude; remain calm in fast pace environment
Computer proficiency; knowledge of retail/appointment booking computer systems is a plus
A strong team player with the ability to work independently under minimal supervision
Exceptional organizational skills including attention to detail and multi- tasking
Critical thinking skills, including customer conflict resolution
Have reliable transportation to/from work
PREFERRED ROLE QUALIFICATIONS
2+ years experience in communication, customer service, or retail sales environment
Experience using Harms' Millennium Spa computer software
High School Diploma or Equivalent, College Credits or Degree a Bonus
ROLE EARNING POTENTIAL
Starting pay at $10/hour with additional pay for experience
Guaranteed Commissions and Bonuses
Paid Time Off for qualified candidates
Employee discounts for Verizon, Child Care, and more
If you're a fit, we'd love to hear from you! Please submit your resume and we will be in touch soon!
Job Type: Part-time
Salary: $15.00 /hour
Job Location:
Alexandria, VA
Required education:
High school or equivalent
Required experience:
Spa: 1 year
Retail Sales: 2 years
Customer Service: 2 years
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