Scottsdale, Arizona
Scheduling Manager for Caregiving Agency Job Opening in Scottsdale, Arizona - Are you interested in changing the way the world ages? Do you have a passion for improving other peoples' lives? Then you may be the right candidate to join our management team in the growing field of Non-Medical In-Home Care.
If you are a compassionate and motivated professional who enjoys a high-energy, fast-paced environment - and working with a team of success-oriented coworkers -- consider a career that can last a lifetime! Join today's fastest-growing industry with the leader in 24-hr live-in care - Home Care Assistance!
We are currently seeking an experienced Home Care Industry Scheduling Manager for our Scottsdale, AZ office. Prior experience as a scheduler for a home care agency is preferred. This is a key position within our business, and the ideal candidate will be a highly-professional team-player, positive, energetic and goal-oriented. A strong work ethic and a desire to build the business are essential, as are attention to detail and remaining calm under pressure. Additionally, we are looking for an individual who is responsible, accountable - and passionate about helping older adults live independently in their homes. This position would require managing another employee, a scheduling coordinator, and being accountable for making sure that the work is completed between the two of you.
In addition to the salary mentioned below, we can also negotiate on compensation relating to bonuses, health insurance, and on-call pay.
The scheduler is responsible for managing all aspects of client/caregiver scheduling, and for the training and management of our employee caregivers. We are very serious about customer service and ensuring that our clients receive the care they expect, and we are seeking a like-minded professional for this position. Due to the inherent unpredictability associated with this work, this is not a 9-5 office position. This position requires the flexibility to be on-call on a rotating basis - answering our after-hours phone during nights and weekends, and responding to new service inquiries, emergencies, or calls from clients or caregivers. Our successful candidate will be familiar with and amenable to handling the challenges associated with staffing hourly, night and weekend shifts, 24-hour cases, new cases on short notice, and adapting to last-minute, emergency changes as they arise. The candidate we're seeking must also be capable of, and comfortable with, stepping in as a caregiver when such emergencies may arise. Therefore, experience in this role is necessary. The ideal candidate is articulate, has professional dress and demeanor, and is congenial.
Our office is a small, dynamic team and we're looking for someone adept at "wearing several hats." A critical competency our scheduler must possess is the talent to build rapport and positive relationships with our employees and clients. Confidentiality, professionalism, maturity of demeanor -- and a sense of humor -- are important attributes. Computer proficiency is required. Please indicate on your resume your experience with specific types of scheduling software. Experience with ClearCare software is an advantage.
Strong candidates have the following skills/traits :
Previous experience in health care management
Health care credentialing such as LPN, RN, etc, with experience in assessing client care needs, care plan design and management
Bachelor's degree in healthcare and/or business-related field
Exceptional skills
Capable of managing high levels of responsibility
and a creative thinker
Highly self-motivated with the ability to work autonomously
A reputation for accuracy and a dedication to getting things right
Proven ability to thrive on deadlines and overcoming obstacles
Proficient, flexible and composed problem-solver
Able to maximize the resources at one's disposal to cultivate and maintain relationships
Team-oriented attitude and comfortable collaborating with others
A successful history within and knowledge of the home care industry.
Demonstrated organizational and management skills, and the ability to effectively manage others
Requirements for hire:
Proof of eligibility to work in the U.S.
Professional references from at least three prior employers
Clean driving record and the ability to pass a comprehensive background check
CPR/First Aid certificates, and TB clearance
We are accepting resumes now. Qualified candidates will be contacted shortly. Please submit your resume, with a cover letter, to the "reply to" email address above. Due to the volume of responses anticipated, we are unable to handle telephone inquiries. So, please, no phone calls. Thank you for your interest in joining Home Care Assistance.
About Home Care Assistance Our Scottsdale and Chandler offices are among 150 Home Care Assistance offices located nationwide. Founded in 2001, our standards have always been clear: hire only the best caregivers, and expertly match them with our clients. Our caregivers are trained in our proprietary Balanced Care Method, a holistic and program that supports our clients physically, mentally, emotionally and spiritually. We provide at-home care for older adults and other persons who would otherwise have to leave their homes and relocate to supported-living facilities. For most people, remaining at home and receiving compassionate one-on-one care is much preferred to many other options. Our services allow our clients to live with dignity, high self-worth, and healthy self-esteem, and we are the premiere provider of at-home care in Maricopa the rewards of working with a highly-progressive and innovative company in a rapidly-growing industry. Enjoy a competitive salary and expand your knowledge through our ongoing training. For more information about us, visit . Also, for more information about our proprietary caregiver training, the Balanced Care Method, visit
Copyright 2017 Home Care Assistance. All Rights Reserved. Each Home Care Assistance office is independently owned and operated.
Job Type: Full-time
Salary: $42,000.00 /year
Required education:
Associate
Required experience:
scheduling for a caregiving agency: 1 year
|
