Denver, Colorado
Licensee Specialist Job Opening in Denver, Colorado - The Licensee Specialist is the front-line contact for assigned customer accounts. This includes email correspondence, written in a clear and professional manner, as well as telephone correspondence. MPEG LA expects Specialists to deliver the highest level of customer service possible to each assigned account.
Specialists are responsible for processing and analyzing for completeness incoming royalty reporting. A successful Specialist will be able to understand the intricacies of each legal contract, known as the ?Patent Portfolio License? while also having in-depth knowledge of MPEG LA?s internal controls and policies. A working knowledge of consumer electronics is helpful.
In addition to the processing and validation of customer royalty reporting, Specialists will create invoices and request payment for all amounts reported. Specialists will be trained and are expected to be aware of international tax treaties as it relates to their customer invoices. Specialists will also be responsible for following-up for any payments, reports, or other items that are not received in a timely manner from customers. Specialists will participate in clean-up projects to ensure systems are accurate and up-to-date, and other special projects as required.
Responsibilities and Skills:
A successful Licensee Specialist will:
Think analytically and demonstrate the ability to solve problems within set guidelines.
Be detail-oriented with the ability to balance detail and a holistic, strategic perspective of business.
Successfully manage numerous projects simultaneously.
Actively manage competing deliverables to meet business commitments.
Work with numbers and large data sets, while analyzing them for completeness and accuracy.
Write professionally and explain complex business scenarios to international customers.
Ability and eagerness to learn proprietary software applications.
Work closely with internal colleagues and departments as well as external customers to drive for resolution on issues.
Work both autonomously and within a team.
Understand and apply a high level of internal controls, and produce work that is peer-reviewed and accurate.
Demonstrate sound judgement and decision making.
Qualifications:
Typically, 1-3 years? relevant experience.
Written and verbal communication skills, as evidenced by a bachelor?s degree with a focus in business, finance, accounting, or economics.
Intermediate knowledge and skills with business applications such as Microsoft Office, Word, and Excel.
Excellent written and verbal communication skills, both with external customers and internal colleagues.
About Us
MPEG LA is the world?s leading provider of one-stop licenses for standards and other technology platforms. Starting in the 1990s, it pioneered the modern-day patent pool helping to produce the most widely used standards in consumer electronics history. MPEG LA has operated licensing programs for a variety of technologies consisting of more than 14,000 patents in 84 countries with some 230 patent holders and more than 6,000 licensees. By assisting users with implementation of their technology choices, MPEG LA offers licensing solutions that provide access to fundamental intellectual property, freedom to operate, reduced litigation risk and predictability in the business planning process. In turn, this enables inventors, research institutions and other technology owners to monetize and speed market adoption of their assets to a worldwide market while substantially reducing the cost of licensing. In addition to consumer electronics, MPEG LA is developing advanced battery and biotechnology licensing programs.
For more information, please visit our website at .
Job Type: Full-time
Job Location:
Denver, CO
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