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Patient Care Coordinator


Everett, Washington


Patient Care Coordinator Job Opening in Everett, Washington - We Connect. We Discover. We Engage.
Connect Hearing is one of the strongest brands in the Sonova Group (SOON: US), the leading manufacturer of innovative hearing care solutions. Headquartered in the Chicago area, we employ Patient Care Coordinators that are passionate about helping people stay connected to the sounds of life through better hearing.
Client services professionals who thrive in a retail healthcare setting will find an excellent opportunity to advance their careers as a Patient Care Coordinator for Connect Hearing. This position is located in our Everett, WA clinic. Enjoy a dynamic office environment where the work is varied and interesting, no two days are alike. You will be called upon to leverage your interpersonal, community outreach and organizational skills to build upon the client base for the center. As a Patient Care Coordinator, you will have an opportunity to directly impact the success of the center. Your success and that of the center will hinge on your ability to development business in the local community by sourcing and engaging in community outreach, staying in contact with current clients and prospecting new clients via outbound calling. Your creativity and drive will determine how well the center performs. Explore how we can help current and prospective clients stay more connected to the sounds in their lives.
In addition, your duties will include:
Place outbound calls to new clients and former clients for the purpose of building business and scheduling follow-up hearing tests and consultations
Business development which includes building demand, creating and sourcing opportunities to engage in community outreach
Building relationships with community stakeholders, local physicians
Thrive in a dynamic results oriented environment, must be self-motivated to reach goals and expectations of the position
Build trust and rapport with client base
Greet customers and clients
Schedule client appointments
Verify client insurance coverage, and follow up on
Administrative and office tasks
Your proven ability to interface with clients and center personnel in a professional way will be critical to your success. Your ability to multitask and stay organized will be an essential part of your daily performance. This position is a great avenue to the hearing healthcare industry and potential career growth. It is never too late to explore a career as a Hearing Care Professional! The right candidate will have the drive to succeed and move their career forward. If you share our passion for helping others, come join our collaborative, friendly culture and be part of a worldwide leader in hearing healthcare.
This position is located in our Everett, WA clinic.
Connect Hearing provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Connect Hearing complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Job Type: Full-time
Required experience:
Medical Office Procedures: 2 years
Retail Sales: 2 years
Customer Service Skills: 2 years

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