Oklahoma City, Oklahoma
Parts Counter Sales Job Opening in Oklahoma City, Oklahoma - Function: Handles all sales functions in a professional manner for counter customers by providing prompt and efficient service to achieve maximum sales and customer satisfaction.
Duties & Responsibilities: Includes continuous ongoing projects in development of the department and cross training as well as the following:
Exhibit a positive, friendly & helpful attitude with customers and be sensitive to their needs.
Determine merchandise required by customer and suggest alternative and/or additional items related to the customer?s order.
Create sales order.
Select appropriate merchandise from stock.
Receive payment or obtain credit information.
Properly prepare merchandise for customer transportation.
Maintain counter area displays of merchandise in an orderly and attractive
manner.
Backup Inside Sales desk.
Assist and resolve customer complaints.
Keeps abreast of new product information and upcoming product promotions.
Any additional tasks as assigned by the Counter Manager.
Competencies:
Essential customer service and communication skills
Product and application knowledge, including ability to read manufacturer
catalogs.
PC / proprietary proficiency for data entry and utilization of business application
software including web browsers & internet search engines.
Perform basic mathematical calculations required to accurately complete assigned
tasks (discounts vs. markup, customer pricing, etc).
Qualifications:
High School diploma or General Education Degree (GED) or equivalent
combination of education and experience.
A minimum of one year experience in HVAC Distribution.
Ability to read, comprehend and write simple instructions in English.
Ability to speak and understand English.
Physical demands of the job
State/local requirements
Job Type: Full-time
Required education:
High school or equivalent
Required experience:
HVAC or Supply House: 1 year
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