Sioux Falls, South dakota
Software Training Representative Job Opening in Sioux Falls, South dakota - Description:
We are currently seeking a full-time Software Training Representative to work within our Training Department at Software Unlimited, Inc. For more than 30 years, Software Unlimited, Inc. has been a Sioux Falls based, regional leader in providing fund accounting software solutions for Midwest school districts. Software Unlimited, Inc. is a full-service solution vendor providing product/software development, sales/marketing, training, and customer support for our clients. Our mission is to create, maintain, update, train, and support comprehensive and affordable fund accounting solutions tailored and customized to meet specific state and federal financial reporting requirements for school districts.
Responsibilities of Software Training Representative:
Instruct trainings on our various programs/software products for our clients.
Instructing trainings is the primary duty of the Software Training Representative, encompassing approximately 50-70% of the Software Training Representative?s time.
The types of trainings the Software Training Representative will instruct include formal workshops, on-site trainings, one-on-one phone trainings, and webinars.
The formal training workshops are held within our Midwest territory, and thus the Software Training Representative position requires 25% travel (approximately one week per month).
Provide timely and professional telephone support to our clients on our various programs/software products, encompassing approximately 20% of the Software Training Representative?s time.
Complete research and use problem solving skills in order to provide our clients with the best possible solutions.
Respond to training inquiries.
Promote training opportunities.
Assist with the development and maintenance of training content/materials.
Perform other miscellaneous duties and complete various projects as assigned.
The Software Training Representative position is perfect for someone who is very detail oriented and enjoys helping/teaching others. Whether you are looking to start your career in training or looking for that next big stepping stone on your career path, we have an opportunity available for you that deserves a closer look.
In this position, you will gain valuable experience in both training and business development, and you will have the opportunity of working within a smaller company to provide you with a unique look into the many facets of general business that you would not get with a larger company.
Software Unlimited, Inc. has strong, lasting relationships with our clients. There are many definitions to customer service, but our approach is focused and proactive.
Requirements for Software Training Representative:
Detail oriented, with accuracy a priority
Well organized and able to multi-task
Strong communication skills*Good customer service skills with a positive, friendly attitude
Professional appearance and demeanor
Basic accounting knowledge
Ability to effectively present information in front of a group and in individual settings
Available for travel as required by Management (25% travel)*Self-motivated and able to work independently
Ability to quickly grasp and understand functionality of software applications (computer competent)
Proficient with Microsoft Office products (knowledge of Microsoft Publisher is a plus, but not required)
Previous training experience or background in education/teaching preferred
Background writing and designing handouts, documentation, newsletters, or promotional materials helpful
Job Type: Full-time
Job Location:
Sioux Falls, SD
Required education:
Associate
Required license or certification:
Valid Driver's License
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