East Hartford, Connecticut
Contact Center Solution Specialist Job Opening in East Hartford, Connecticut - We are a software development company that has been in business since 1972 and located in East Hartford. Our software and services are sold and supported in contact centers worldwide.
If you are looking for a professional career in a highly regarded technical company, this is your opportunity.
This job entails learning our in-house Workforce Optimization solution and working closely to communicate with a highly skilled sales and marketing team to bring an understanding of our solution to potential and existing clients.
Your experience should include a technical background with work related experience in an environment with exposure to, or trained in Workforce Management procedures such as scheduling and forecasting. Your character and work ethic should be understood as to what we require.
We are a good company committed to the success of our people. This position is full-time 8:30 to 5:00 Monday thru Friday and located in our East Hartford CT office.
We offer a full range of benefits that includes a competitive salary with incentives as you progress. Health and dental insurance and 401k participation, after a probationary period.
Job Type: Full-time
Job Location:
East Hartford, CT
Required experience:
Customer Service: 2 years
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