Springville, Utah
Hotel Front Desk Agent Job Opening in Springville, Utah - The BEST WESTERN Mountain View Inn located Springville is looking for an energized and intelligent reservation agent(s) to add to its team. Position is for Weekend Morning Shifts.
POSITION SUMMARY: Checks front office accounting records for accuracy and, on a daily basis, summarizes and -compiles information for the hotel's financial records. Tracks room revenue, occupancy percentages, and other front office operating statistics. Prepares a summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day. Verify room charges and room taxes on guest accounts. Provide excellent customer service.
DUTIES AND RESPONSIBILITIES:
-Provide top quality customer service.
-Processes guest charges voucher and credit card vouchers.
-Posts guest charge purchase transactions not posted by the front office cashier.
-Transfer charges and deposits to master accounts.
-Verifies all account postings and balances.
-Monitors the current status of coupon, discount, and other promotional programs.
-Prepares a summary of cash, check, and credit card activities.
-Summarizes results of operations for management.
-Prepare of End of Shift procedure
-Knows how to operate PMS, fax, and other front office equipment.
-Understand and knows how to perform check-in and check-out procedures.
-Be on time in dressed in provided uniform and well groomed.
Applications are available at the front desk of the BEST WESTERN Mountain View Inn located at 1455 North 1750 West in Springville or forward detailed and professional resumes and references to email address provided on this ad.
Job Type: Part-time
Salary: $9.00 /hour
Required experience:
Customer Service: 1 year
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