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Medical Receptionist


Birmingham, Alabama


Medical Receptionist Job Opening in Birmingham, Alabama - We are looking for an ambitious, outgoing people pleaser. Must be friendly, well-organized and have excellent phone etiquette. Enthusiasm and the ability to multi-task in a team environment is a must.
The candidate will attend to patients on the phone and in person; coordinate and organize appointments and documentation to facilitate the smooth running of the healthcare environment; and support delivery of quality patient care.
Main Job Tasks and Responsibilities
greet patients
register patients according to established protocols
assist patients to complete all necessary forms and documentation including medical insurance
ensure patient information is accurate including billing information
inform patients of medical office procedures and policy
maintain and manage patient records
move patients through appointments as scheduled
answer incoming calls and deal with inquiries
transfer calls as required
schedule patient appointments
collect co-pays and payments
report statistics as required
respond and comply to requests for information
complete other clerical duties as assigned
ensure reception area is well maintained, neat and clean
safeguard patient privacy and confidentiality
Education and Experience
high school diploma
knowledge of medical terminology, procedures
knowledge of computer and relevant software applications
knowledge of general administrative and clerical procedures
Key Competencies
communication skills
information collection and management
planning and organizing
attention to detail
customer service skills
adaptability
confidentiality
Interested individuals should respond with current resume
Job Type: Full-time
Job Location:
Birmingham, AL
Required education:
High school or equivalent
Required language:
English

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