Portsmouth, New hampshire
Night Auditor - Part Time Job Opening in Portsmouth, New hampshire - The Hampton Inn Portsmouth Central is seeking a part time night auditor to join our team. The hours for this position are 11pm to 7am. Holidays and Weekends are required. Some of the duties for this position include:
Verify each Front Desk shift?s transactions
Process credit card transactions
Post tax charges to all guest folios
Finalize transactions completed during the day
Create and/or print required reports
File or transmit reports as directed
Verify and prepare registration cards for arriving guests
Prepare folios for departing guests
Handle hotel phone system, transfer calls, and take messages for guests as well as hotel staff
Take, modify and cancel guest reservations
Verify, balance and review hotel suite availability.
Check in/out guests. Perform ?express checkout? duties
Verify departure dates and offer to make future reservations
Post telephone charges, valet charges, and other miscellaneous charges to guest guest payment policies
Responsible for shift cash transactions
Responsible for maintaining hotel key security system
Administer guest safe deposit boxes
Responsible for knowing hotel emergency procedures
Coordinate with other departments to fulfill guest special requests
Communicate facilities and services to guests at check-in
Answer guest questions regarding local area facilities
Notify Housekeeping and Maintenance of any reported problems with suites and/or grounds
Job Type: Part-time
Required experience:
Customer Service: 1 year
Hotel: 1 year
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