1 Click Easy Apply


Desktop Support


Roseville, California


Job Type: FT


Rate: DOE


Desktop Support Job Opening in Roseville, California - Desktop Support technology is actively sourcing for a temporary desktop support technician to assist our client in the roseville area for a 3 month long contract, with the opportunity to become a permanent position. our client is within the financial industry, but that does not require the chosen it field services technician to have experience in that area. we are in need of an additional set of hands as the team?s roles are in transition. should you be selected for the desktop support technician contract opportunity, you will be reporting to the it supervisor and working alongside two other members of the desktop team. as the desktop support technician you will be providing support to c level executives, internal and offsite employees, so customer service skills and professional demeanor are crucial. our client has a high volume environment, and will be responsible for supporting roughly 350 end users. you will be tasked with answering phones, responding to tickets via their ticketing system as well as by e-mail. the desktop support technician will need to have fantastic customer service skills, understand priority levels as it relates to business flow and have the ability to follow through with team, management and end users. if interested in this desktop support technician role, please send resumes to minimum requirements for this position are: ? high school diploma or equivalent with 3 years related experience required; or bachelor's degree in information technology preferred with 1 years? experience required ? proven ability to work independently with limited supervision and provide consistent results towards company initiatives. ? required certifications: a+ or n+ or security +, other certifications that meet or exceed this criteria may be considered on a case-by-case basis ? proficient with the microsoft office suite ? possess excellent human relations, communications, and business writing skills ? possess effective time management and organization skills ? able to cope with pressure resulting from meeting required deadlines and reporting requirements ? demonstrate teamwork in facilitating workflow ? high level of cooperation with others and responsive to the client's needs ? exemplary motivation, enthusiasm, and professionalism ? high level of accuracy and great attention to detail ? strong analytical and problem solving skills ? able to make and support sound decisions ? consistently demonstrate tact, discretion, and good judgment ? exhibit high degree of professionalism and confidentiality in handling and having access to sensitive customer or employee information ? demonstrate excellent customer service skills ? able to work effectively without direct supervision ? able to comprehend and interpret company policies and procedures

1 Click Easy Apply

TalentEinstein.com - Superhuman AI Recruiting Assistant | Terms & Conditions

All rights reserved
Swanco LLC