Waukesha, Wisconsin
Consumer Sales Specialist Job Opening in Waukesha, Wisconsin - Consumer Sales Specialist
Work with the leader in the power industry! Generac is a Wisconsin based $1.0 billion market-leading manufacturing company that builds quality power products that positively impacts the lives of our customers. We design, create and build our products right here in Wisconsin!
The Consumer Sales and Marketing team is expanding! The Consumer Sales Specialist is an ENTRY LEVEL position which provides product support through inbound calls, chats and outbound response efforts. Identifying and anticipating consumer needs, the Consumer Sales Specialist will also schedule In-Home Assessments, with our Generac PowerPlay dealers, offer promotional incentives, when appropriate and provide on-going support, to consumers and dealers, throughout the sales life-cycle.
Responsibilities Include:
Provide information, answers, and solutions, to consumers, regarding Generac residential product offerings.
Answer inbound calls, respond to consumer chat inquiries, and provide professional communication via email, to Generac consumers and dealers.
Provide continuous support and relationship management, to consumers and dealers, throughout the in-home assessment and decision making process.
Outbound direct calls to consumers, offering relevant promotions, and post assessment support
Outbound, direct calls to consumers who have experienced impact in outage impacting situations
Outbound marketing/sales to consumers, outside of funnel, assess level of interest and reignite sales process*
*
Basic Qualifications:
Associates degree, or if no degree, 2 years of experience in sales, retail, marketing, or customer service.
Minimum 1 year experience in sales, retail, marketing, or customer service.
Ability to provide superior sales and support, to consumers, over the phone, chat and email.
Demonstrated ability to input information, perform inquiries, run reporting, using MS Word, Excel and or various databases.
Excellent verbal and written communication skills.
Ability to work independently and make mutually beneficial decisions for both the company and our valued customers.
Ability to multi-task and prioritize activities according to importance and urgency.
Strong problem-solving skills.
Preferred Qualifications:
Bachelor?s degree preferred.
Generac offers an excellent benefits package including health, life, dental, vision, vacation, employee stock purchase program, tuition reimbursement, company matched 401K, career development, and more!
For a complete job description and to apply on-line please visit us at /careers
Job Type: Full-time
Required experience:
sales: 1 year
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