Atlanta, Georgia
Remote Software Project Coordinator ? US Based Job Opening in Atlanta, Georgia - Location:
Work remotely from anywhere in the United States. Prefer an east coast location.
Education:
Bachelor?s Degree
Skills:
The candidate MUST possess the following skills:
5-7 years of customer support experience in the IT industry
4-5 years of experience handling major accounts and project management
Highly organized self-starter
Ability to multi-task and meet deadlines
Manage intercompany and client expectations
Must excel in written and oral communication skills
Knowledge of popular Development Methodologies (i.e.: Scrum, Kanban, Agile, Waterfall, etc.)
Experience with tracking systems such as Atlassian and Team Foundation Server is a plus
Tasks:
The candidate will be responsible for all the following tasks, which are not limited to:
Project management for assigned development accounts
Manage services for all support service contracts
Train and manage offshore teams to assist with support services
Find and expand support service contract opportunities
Develop long lasting relationships with clients and prospects
Must effectively communicate and work cohesively with team members and management
Hours:
40 hours per week
Must be willing to work overlapping hours as needed for off-shore collaboration
Be available for emergency calls after-hours
Travel:
Approximately 35%
Compensation:
Base salary plus bonus and commission commensurate with experience (as defined in offer letter) and benefits beginning on the first of the month following employment start date.
Vacation:
Up to 10 days earned in first year (Earned at the rate of 0.834 days per full calendar month)
Holidays:
Eight paid holidays including:
New Year?s Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day
In addition to the paid holidays listed above, two floating holidays are available.
Performance Evaluations:
After the first three months, then annually as scheduled within company?s quarterly program.
Other Benefits:
Health Insurance, Dental Plan Coverage, Life Insurance, Healthcare Flexible Spending Account
Reimbursement of 50% for charges incurred for internet usage and up to $75 per month for mobile phone service (requires submission of monthly expense reports)
Other benefits as revised periodically
Why delaPlex:
We are a small group of highly knowledgeable and respected individuals in all our roles. We are committed to the success of our clients as well as our internal teams, and go to great lengths to make everyone in our organization successful and able to grow into roles with higher responsibility and potential for personal growth. In addition to a highly competitive compensation plan (base + commission and the resources to consistently achieve goals), we offer a comprehensive benefits plan, travel allowances, and additional perks. If you have the skills and experience we're looking for, and are looking for an environment where you are free to work without a lot of corporate policy or resource constraints, then this is the opportunity for you.
Job Type: Full-time
Required education:
Bachelor's
Required experience:
Tracking systems such as Atlassian and Team Foundation Server: 1 year
Popular Development Methodologies (i.e.: Scrum, Kanban, Agile, Waterfall, etc.): 1 year
Software Development Delivery: 1 year
Software Project Coordination: 3 years
Required language:
English
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