Quincy, Massachusetts
Customer Service Representative Job Opening in Quincy, Massachusetts - Health Plans Inc., a Harvard Pilgrim Health Care Company , is the region's largest Third Party Administrator. Health Plans provides a comprehensive range of claims and care management strategies to ensure that our clients? goal of high quality, cost effective health care for their employees is met and exceeded. We specialize in providing claims processing and care management services to clients that self-fund employee health benefits.
The Customer Service Representative is responsible for providing high quality customer service to members, providers and other customers of Health Plans, Inc. The Customer Service Representative handles inbound calls regarding questions on medical, dental and other benefits.
The ideal candidate will have a High School Diploma or equivalent; 1 ? 2 years? prior customer service in the healthcare industry preferred. Must be able to work independently and as part of a team, be detailed, organized and able to prioritize tasks, work within timeframes and meet deadlines, recognize and maintain confidentiality, and communicate in a professional manner. Proficiency with Microsoft Word and Excel required.
Health Plans, Inc. offers an excellent working environment and a competitive wage/benefit package, including 401(k) with company match, employer-paid life insurance and disability benefits, and quarterly bonuses.
? Employer?
Job Type: Full-time
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