Lihue, Hawaii
Sales & Office Assistant Job Opening in Lihue, Hawaii - Description
Island Helicopters Kauai, Inc. is seeking a full-time, Sales & Office Assistant to work at the Lihue Heliport office. Applicants should be comfortable with computers, and proficient with touch-typing, a great listener with excellent written and verbal communication skills. We are looking for a joyful team player dedicated to success and to the success of your colleagues. If you are interested, please email your resume' with "IH Sales & Office Assistant" in the subject line for consideration.
Job Summary
The Guest Service Agent role is for the right person who is able to multi-task; be cheerful and possesses a good command of the English language. The role is responsible for assisting in facilitation of the efficient functioning of an office through a range of administrative, clerical, financial, and technical tasks. This position requires exceptional communication skills, both verbal and written, as you will be in direct contact with customers on a daily basis and will also be communicating electronically and over the phone. Ideal candidates must be able to work a flexible schedule and 10-hour days, weekends and holidays. If you are looking for a fast-paced office where you can sharpen and expand your sales skills; this may be the job for you.
The Sales & Office Assistant role includes:
High comfort level with Microsoft Office (Word, Excel) and proficient with touch-typing
Strong attention to detail
Develop and maintain company training manuals and procedures
Filing, record keeping, and basic accounting
Organize, confirm, process, and conduct customer bookings and check-ins
Responsible for customer inquires, reservation changes and cancellations, securing payment
Maintain stock of necessary equipment, inventory and supplies
Manages relationships with vendors, service providers, reservation desks, etc.
Process customer requests and relay messages
Follow all company policies and procedures
Ensure uniform and personal appearance are clean and professional
Maintain confidentiality of proprietary information; protect company assets
Speak with others using clear and professional language; answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others
Comply with quality assurance expectations and standards
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
Perform other reasonable job duties as requested by Supervisors.
Drug test and background check may be required
Flexible availability including weekends and holidays
Job Type: Full-time
Required Education: High School Diploma required, some college preferred
Recommended experience: 3+ years administrative and office assistant, and accounting role Required License or Certification: Drivers License (and reliable transportation)
Starting Compensation: $15 to $20 per hour, depending on experience
About Island Helicopters Kauai, Inc. Providing deluxe helicopter tours from the Lihue Airport for nearly 40 years, Island Helicopters Kauai, Inc. is the only company that is permitted to offer visitors the unique opportunity of landing at Hawaii's most famous waterfall, Jurassic Falls . Island Helicopters is family own and operated with a stable core of approximately 20 employees. The company is small by choice, but their standards are always the highest. The safety, comfort and satisfaction of each customer are their main concerns. Since 1980, Island Helicopters has specialized in providing personalized tours for the independent traveler, families, and groups of all sizes. Office hours are 7:00am - 6:00pm seven days a week with a new headquarters and retail outlet at the Lihue Heliport.
Job Type: Full-time
Salary: $17.00 /hour
Required experience:
Administrative Assistant: 1 year
Accounting: 1 year
Office Assistant: 1 year
Required license or certification:
Drivers License
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