Boise, Idaho
Front Desk/Night Auditor Job Opening in Boise, Idaho - The Front Desk/Night Auditor position is a split shift which consists of working from 3:00 pm - 11:00 pm two or three days per week, and working overnight from 11:00 pm to 7:00 am two days per week. Applicants must be able to work the shift as outlined, and weekends are required. Starting wage is $10.00+ per hour, depending on experience.
The Front Desk Agent/Night Auditor is responsible for selling rooms, making reservations, greeting guests, checking guests in and out of the hotel, providing outstanding customer service, posting charges to guest accounts, collecting payments and balancing shift work each day. The Night Auditor also assists in folding laundry, and setting up and attending to the breakfast.
Essential Functions:
Have an upbeat, positive attitude. Be excited to work and willing to go the extra mile!
Enjoy working with the public and be comfortable interacting with many people throughout the day.
Sell, register, and assign rooms to guests.
Provide outstanding service to guests and positive interactions with co-workers.
Be able to multi-task between assisting guests in person, answering phones, and performing a multitude of duties as the need arises.
Have quick problem solving skills - be able to think on your feet.
Provide attentive, courteous and efficient service to all guests prior to arrival and throughout their stay.
Maximize room revenue and occupancy.
Basic accounting knowledge and computer skills required.
Other duties as assigned.
Job Type: Full-time
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