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EAP Case Manager


Chicago, Illinois


EAP Case Manager Job Opening in Chicago, Illinois - CuraLinc Healthcare is seeking EAP/MHSA Case Managers for full-time and part-time roles. These positions are based out of CuraLinc's office in the River North neighborhood of Chicago and are responsible for providing telephonic assessment, case management and guidance to participants who utilize the program.
Primary Responsibilities:
Provide Telephonic Assessment, Consultation and Referral Services to Employees/Members of EAP/MHSA Clients
Complete a Comprehensive Psychosocial Analysis of EAP Users, Including Identification of Presenting Concern(s) and Needs Evaluation
Develop a Clinical Course of Action for Assessment and Treatment of MHSA Issues or Life Concerns
Assist Member in Locating and Securing Appointments for Individual or Group Counseling
Act as a Liaison with the Member?s Benefit Plan Resources or Other Population Health Management Resources (if necessary)
Review Treatment Plans with Affiliate Provider
Perform Timely Follow-Up with Member and Provider to Coordinate Resource Allocation and Determine Impact of EAP Services
Maintain Accurate and Complete Records in Compliance with HIPAA and Ethical Guidelines
Required/Minimum Qualifications:
Masters or Doctorate Degree in a Mental Health Discipline (i.e. social work, counseling, marriage and family therapy)
Minimum Five Years of Post-Graduate Clinical Experience
State Licensure
Fundamental Understanding of MS Office and Contact Management Systems
Strong Reasoning Ability ? Capacity to Collect Data, Establish Facts, Define Problems, and Draw Valid Conclusions
No recruiters, please. CuraLinc Healthcare is an equal opportunity employer.
Job Type: Full-time
Required education:
Master's
Required experience:
Clinical: 2 years
Required license or certification:

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