New London, Connecticut
Office Manager / Administrator - Consumer Products Manufactu... Job Opening in New London, Connecticut - Sheffield Pharmaceuticals was the inventor of toothpaste and 1st to put toothpaste in a tube.
We are looking for a highly motivated and effective Office Manager / Administrator to join our world class team.
The Office Manager / Administrator will work with, and lead, the Customer Service Team to manage new customer on-boarding, new product introductions, and ongoing customer relations. This individual will work with all departments in determining project timelines and deliverables as well as provide administrative support for the Executive Vice President of Sales. The Office will also be a primary contact for key customers. The qualified candidates will have impeccable verbal and written communication skills, a strong ability to multi-task and work in a fast paced environment.
Responsibilities will include:
Track project performance, specifically to analyze the successful completion of short- and long-term goals
Develop comprehensive project plans to be shared with Sheffield Pharmaceuticals customers and other team members
Meet with the various departments and provide detailed notes with specific requirements of each project
Delegate project tasks with team members based on individual strengths, skill sets and experience levels
Work within budgetary objectives and make adjustments to project constraints based on financial analysis
Track project milestones and due dates, monitoring raw material deliveries, and working with the production department in prioritizing manufacturing to ensure on-time delivery.
Work with Customer Service Manager on the maintenance of the customer forecasts and product and quality releases.
Be responsible for developing intra-office communication protocols, streamlining administrative procedures, office staff supervision and task delegation
Provide administrative support for key sales staff, primarily the Executive Vice president of Sales
Be the Primary day to day liaison to key customers.
Desired Skills and Experience
5 years of experience in a manufacturing / production environment. Office Manager / Administrator with supervisory experience Preferably in a Health and Beauty Care company role a manufacturing environment that engaged the retail supply chains (Wal-Mart, CVS, Walgreens)
Proven experience optimally leading a Customer Service Team in a dynamic, quickly changing industry
Computer literate with a high degree of competency in the entire MS office Suite (Word, Excel, Outlook) plus SAP background
Forecasting experience.
Strong ability to analyze service challenges, utilize resources and put effective solutions in place
Ability to work in an environment with a wide-range or product offerings, not just a simple core offering.
Highly functional and organized in an office environment with the ability to manage multiple deadlines and deliverables simultaneously
Compensation based on experience. This position will receive a competitive compensation package that will include upon permanent hire: competitive wages + 401K program + Long & short term disability + a quality healthcare benefits program (with a solid percentage paid by the Company)
About Sheffield Pharmaceuticals Sheffield Pharmaceuticals produces a wide range of over the counter drugs and cosmetics, in various packaging forms including tubes, bottles, single use packets and jars. Sheffield distributes to the nation?s largest retailers as our partners, and our Dr. Sheffield branded products are sold in over 50,000 stores globally.
Please see our website at .
Applicants may forward their resumes, a letter of interest and salary requirements. Drop-in visits by applicants are not possible at this time and every effort will be made to respond to all qualified applications. We do not cover relocation costs
REV: July 12, 2017
Job Type: Full-time
Required experience:
Office Management based on Health & Beauty care: 5 years
manufacturing / production environment: 5 years
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