Urbana, Illinois
Inside Sales Representative- Urbana Illinois Job Opening in Urbana, Illinois - JOB SUMMARY:
Represents the company to customers over the telephone. Assists customers by answering questions and recommending products for their individual needs. Takes orders from customers both inside and over the phone.
ESSENTIAL FUNCTIONS:
Answers customer questions (both in person and over the phone) and makes product and application recommendations.
Calls on customers to fill route truck sales. Follow up on quotes and back orders, work with the outside sales personnel as a team with project and customer leads.
Assist with cycle counts and inventory.
Assist Outside sales staff by calling on customers and or house accounts
Quotes prices, delivery dates, and payment terms and persuades customer/prospect to buy, using knowledge of company products and services.
Completes order form, enters accurate order information into computer, and coordinates delivery with warehouse.
Confirms acceptability of the order with credit department.
Contacts purchasing department to obtain product for customer.
Processes cash sales, makes change and balances cash drawer.
Responsible for showroom and showroom merchandise; stocking and maintaining the showroom as a retail outlet area.
Continue to acquire and update their product knowledge.
Regular attendance is required for this position.
ADDITIONAL RESPONSIBILITIES:
May assist in warehouse when needed.
May perform other duties as assigned by location manager.
Confirm Tickets when needed.
Assist with mail processing.
JOB QUALIFICATIONS:
High school diploma or GED.
Basic math skills and ability to balance a cash drawer.
Six months of general construction & customer service experience.
PHYSICAL DEMANDS:
While performing the duties of this job, the employee is exposed to those physical demands necessary to work in any office, Showroom & warehouse environment.
WORK ENVIRONMENT:
While performing the duties of this job, the employee is exposed to an office, showroom & warehouse environment.
EOE/ M/F/Vet/ Disabled
Job Type: Full-time
Job Location:
Urbana, IL
Required education:
High school or equivalent
Required experience:
Sales: 1 year
Customer Service: 1 year
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