Oklahoma City, Oklahoma
Customer Service Loan Specialist Job Opening in Oklahoma City, Oklahoma - Mortgage Company centrally located in OKC is needing several Collections Reps to provide excellent service to customers.
Monday- Friday 8:00a.m. - 5:00p.m., some Sat. hrs.
Also have 9am-6pm, 10am-7pm, and 12pm-9pm shifts available
Pay starts at least at $12/hr but typically starts $14.50/hr if you have at least 4 years of verifiable customer service experience or a 4 year degree
Plus on top of the set hourly pay are incentives for later shifts and Spanish employees:
10-7 shift earns an additional $1
12-9 shift earns an additional $1.50
Bilingual candidates fluent in Spanish/English earn an additional $1.00
Also offered after temp period are etc
Also, a minimum $250 incentive bonus paid monthly for the first 4 months of employment on top of your hourly pay There is an incentive plan where there is no ceiling.
The successful candidate can expect to earn an additional $750 to $1,000 per month if they are meeting the higher end of their goals
The customer service rep is going to work with customers who are struggling to make their mortgage payments to help them get caught up before they could face foreclosure. This includes inbound calls as well but the majority is likely outbound telephone calls with the customer. You will receive an extensive training program, including classroom-style and on-the job training programs
We are seeking assertive and competitive people with excellent verbal communication skills, willingness to go above and beyond, job tenure, dependable, a positive attitude and empathy to help people. Must be able to get to work on time and have great attendance consistently. Preference will be given to candidates with call center and/or collections. Serving/waitressing experience typically works well also.
Must be able to pass a background, drug test, and Credit as well. You don?t have to have a certain score but you can?t have more bills in collections compared to items paid on time (not including medical bills).
Job Type: Full-time
Salary: $12.00 to $15.00 /hour
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