Baltimore, Maryland
Sales Consultant Job Opening in Baltimore, Maryland - Account Executive professionals?are you interested in taking your next career step with an industry leader? We have just the opportunity for you! We are a leading home services provider, and due to our continued growth we are looking for knowledgeable and reliable individuals to serve as Account Executives. You will be responsible for achieving monthly, quarterly and annual budgets for acquiring new heating oil and propane customers, selling service contracts, Smartpay budget programs, CARE and other home services.
Our focus is on providing exceptional customer care first and foremost. You will be empowered to do what it takes to help each customer. We offer competitive compensation and benefits as well as overtime opportunities. You will also find room for advancement with us. If this sounds like the kind of career move you've been wanting to make, and if you meet our qualifications, we want to talk with you!
Job Responsibilities
In addition to achieving periodic budgets, you will be making outbound calls to customers and developing client relationships. Above all, you will use your communication and active listening skills to provide customers with exceptional service.
Your specific duties in this roll will include:
Follow up and close company generated leads either by phone on in the field.
Work as a team with the SPNJ call center to maximize close rate and new customer acquisition.
Work closely with delivery and service teams to insure new customer satisfaction.
Manage the Move in Move out (MIMO) process using the MIMO tracker to achieve company budgeted close rates for home retention.
Work the Multiple Listings (MLS) process to acquire new home owners as customers
Conduct Door to Door canvasing of neighborhoods to acquire new customers.
Use effective networking through groups and associations as well as customer referrals to generate additional leads.
Sell heating oil, propane, service contracts and other home services.
Provide equipment leads to Residential Equipment Specialists.
Use Salesforce CRM to manage the business.
Job Requirements
As an Account Executive, you must be knowledgeable, pleasant and professional. You must possess the ability to function equally well in both a team environment and as a leader. You must also be highly detail-oriented and focused with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal, and active listening skills as well as the ability to interact effectively with both customers and co-workers.
Special qualifications for the role include:
Demonstrates character, integrity and ethical values.
Understands the policies regarding acceptable behavior and what to do when he or she encounters improper behavior.
Understands the impact and importance of Sarbanes-Oxley and internal control; develops appropriate skills for compliance; seeks education on new policies or processes; participates in training awareness programs.
Understands all sales processes and manages the business accordingly.
Benefits
As an Account Executive, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are, of course, one of the main keys to our continued success, and so, we are committed to your professional development. As we continue to grow, we will need more good people just like you, and you will find opportunities for advancement to roles of greater responsibility with us.
Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including:
Medical coverage
Dental coverage
401(k)
Plus more!
Build a rewarding career with an industry leader
Job Type: Full-time
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