Birmingham, Alabama
Patient Eligibility Manager Job Opening in Birmingham, Alabama - Position Summary
The Eligibility Operations Manager will assist the Eligibility Operations Director in all aspects of daily operations. Perform any and all related job duties as assigned.
Essential Job Functions
· Staff
· Customer Service / Continuous Improvement
· Division Management
· Departmental Development
Duties and Responsibilities
Works in conjunction with Start Up Coordinator to ensure successful project start ups.
Assist in the training of new staff and existing staff in relation to program specifics and federal guidelines.
HR related issues (hiring, training, evaluation, dismissal).
Proper completion and submittal of payroll.
reports preparation as required by Navigant Cymetrix and its clients.
Assist Director in maintaining client relationship.
Assist with accounts resolution.
Monitors and performs monthly account audits.
Monitor employee productivity.
Monitor and track daily account approvals by type.
Adhere to all company policies and procedures.
Reports weekly to Director on project issues and accomplishments
Provides team building.
Assist sales team in identifying opportunities.
Manage multiple client locations.
Insure monthly client invoices are correct and timely.
Maintains professional development and growth through professional affiliations.
Client Responsibility
Ensure reports to and from clients are processed timely and accurately.
Ensure all hospital based functions are being performed and completed.
Audit all desks for accuracy of follow-up procedures based on contract guidelines.
Meets with client face to face no less than once a month to ensure open communication.
Meets with client via email and or telephone weekly to ensure open communication as well as to address issues that may present.
Qualifications (include )
Associates Degree
Two years management experience in a healthcare related field.
Computer knowledge.
Working of Federal, State and County eligibility programs.
Microsoft Word, Excel.
Ability to travel.
Job Type: Full-time
Required education:
Associate
Required experience:
management: 2 years
|
