Williston, North dakota
Director of Sales Job Opening in Williston, North dakota - The Role
The Director of Sales is a key position within the hotel responsible for acquiring and maintaining a solid base of customers ensuring the hotels continued success and profitability.
Duties and Responsibilities
Responsible for acquiring and maintaining a solid base of customers and for attaining a high occupancy and level of profitability.
Actively seek high revenue accounts and work to maintain a high level of business.
Productivity will be evaluated against room night and revenue goals set by the General Manager, and based upon a written, approved action plan.
Provides all operations areas up-to-date information about promotions and specific accounts.
Acquire and maintain a solid base of accounts towards attaining the property?s budgeted profit levels.
The development of a comprehensive property marketing plan and annual sales forecast.
Solicit sales for the property through planned, personal calls and telephone solicitations to local trade and professional , travel agents, as well as other local and state organizations that could result in potential business for the hotel.
Provide operations staff up-to-the-minute information regarding promotions and specific accounts.
Prepare written sales call report on all outside calls made each week, and furnish copies to the General Manager.
Prepare a report of all tentative or definite business booked during each week and furnish copies to the General Manager. Provide a list of all cancelled business, giving reason for loss.
Maintain an updated sales filing system which includes an efficient file and central trace system, an up-to-date account history and a means for sending correspondence to customers / prospects without delay.
Follow-up on all meeting and banquet functions with the customer contact person and solicit future business.
Participate in department head meetings and report on sales activity for the previous and upcoming weeks.
Maintain and regularly update files of competitor?s activities, prices, menus, brochures, sales kits, etc.
Prepare monthly expense report for all expenses involving sales duties. Submit to the General Manager for approval and reimbursement.
Responsible for third party requests, GoLeads, CVB bids and Hotel Planner.
Oversee the Sales office and address issues, challenges and problems.
Work with other departments to ensure successful events.
Regular, consistent attendance is essential to the successful performance of this position.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
Required Skills and Experience
Highly energetic and motivated individual
Must have strong sales and leadership skills
5+ years of sales experience required
Previous hospitality industry experience preferred but not required
Excellent interpersonal and communication skills with strong customer/client focus essential
Self-Starter with ability to work independently and as a team
Strong problem-solving skills
Excellent written communication skills
Ability to work in a fast-paced, high pressure environment
Ability to shift and manage multiple priorities
Results driven focus and ability to work through to completion in a timely manner
Adaptable to change
Strong knowledge of Microsoft Office products to include, but not limited to Microsoft Excel and Microsoft Outlook
High level of flexibility regarding overtime during times busy periods as required by the business
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the job.
Job Type: Full-time
Required experience:
sales: 5 years
|
