Brookfield, Wisconsin
Sales Floor Team Member Job Opening in Brookfield, Wisconsin - General Description/Primary Purpose:
Sales Floor Team Members will work regularly and engage with Guests to find and sell products that match their needs.
Description of duties and Tasks Essential job functions:
- Guest Service: The Sales Floor Team Member will be familiar and practice STAR when interacting with our Guests.
+ Smile; Provide a friendly interaction with our Guests.
+ Talk; Engage our Guests by asking them ?What you can help them find??
+ Approach; Approach and engage all Guests by Greeting and Assisting them and address their needs.
+ Rapid ? Provide a quick response to address their all questions and inquiries by Guests professionally and rapidly. Seek out assistance from subject matter experts when unable to answer the Guests questions
- Utilizes company selling approaches to create an enriched Guest experience. - Acts quickly to address Guest concerns and provide resolution.
- Assist in maintaining a well stocked and neat store appearance.
- Assist when needed to replenish items that are identified as not being on the selling floor.
- Understand and process multichannel functions (GFS, GFS ASP, SOS, Layaway and ISPU).
- Ability to sell and drive for results.
- Understand basic merchandising protection standards, PORT, key item facing, SFIS.
- May be asked to work in multiple departments to help Guests and the store team to achieve daily results.
- Be familiar with all services offered by ?R?Us brands and drive for results when selling these
products (e.g. R Rewards, Square Trade Protection Plans, R US Credit Cards, etc.)
Required Knowledge, Skills, and Abilities:
- Passion for excellence
- Ability to sell
- Ability to multi task and prioritize projects
- Strong Verbal Communication Skills
- Excellent Guest Service skills
- Positive attitude
Job Type: Part-time
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