Tampa, Florida
Medical Receptionist Job Opening in Tampa, Florida - Green Health is a natural health clinic with over seven years of experience providing holistic care to chronic-care patients looking for natural alternatives to pharmaceutical medicines. We are developing an amazing administrative team to support our new locations, allowing tremendous growth opportunities.
The administrative staff operates as part of the team with other clinic support staff and healthcare providers. Performing a variety of clerical, reception, and administrative or secretarial tasks: Greets and check in patient, maintains and updates patient demographic data, obtains payment information updating paperwork, scanning/faxing medical records, daily accounting.
This is a PART TIME position.
Daily duties
1. Greets patients, interpreters and visitors, in person and by phone, in a prompt, courteous and helpful manner, responds to inquiries, takes messages, and provides accurate information regarding schedules and services.
2. Checks in, registers and schedules follow up appointments for patients in the practice management system. Maintains appointment schedule and follows office scheduling policies.
3. Verifies and updates all demographic information in the electronic record at each patient visit.
4. Assists in managing patient flow in a timely and efficient manner. Coordinates distribution of walk-in and add-on patients appropriately. Interfaces with back office regarding walk-in patients, cancellations, recalls and delays to ensure smooth patient flow.
5. Timely review and completion of tasks as assigned.
6. Receives patient payments, answers or appropriately refers questions, and maintain appropriate records of all financial transactions. Prepares daily bank deposit, reconcile receipts (including cash, checks and bankcard transactions) assuring accuracy and timeliness of the deposit and ensuring security under cash management and accounting practices.
7. Order interpreter and transportation services and interfaces with other outside organizations regarding patient services.
8. Opens and closes clinic and reception areas for all business hours.
9. Maintains work area and reception lobby in neat and orderly manner.
10. Maintains adequate inventory of office supplies and clinical forms.
11. Performs maintenance and troubleshoot operations of office equipment and machines, to include calculators, copiers, fax, printers, etc.
12. Assists with other departments when called upon.
13. Prepares deposits
14. Adheres to attendance standards in order to perform the job functions for daily operations and/or continuity of patient care.
Qualifications
* Reads, speaks, understands and writes proficiently in English, Spanish a plus.
* Works independently and is self-directed.
* Works effectively in team environment.
* Organizes, prioritizes, and coordinates multiple activities and tasks.
* Works with initiative, energy and effectiveness in a fast-paced environment.
* Produces work in high quantity and quality.
* Problem-solves with creativity and ingenuity.
* Remains calm and effective in high pressure and emergency situations.
* Use of multi-line telephones, document scanner,
* Knowledge of medical terminology. HIPAA Laws and Patient Privacy.
* Proficiency in the use of Apple products.
* Keyboarding: 30 wpm with a 95% accuracy rate.
Experience
* Clerical, reception, medical assisting, administrative or secretarial experience in a medical setting or healthcare insurance organization (1 year); or a combination of equivalent education and work experience.
* Working with insurance/billing in a healthcare setting/insurance organization.
* Experience in a multiple provider medical practice.
* Healthcare information systems, such as electronic health record and practice management systems experience.
Education
* High school graduate or equivalent.
* Graduate of an accredited Office Skills Certification Program or related field.
* Graduate of an accredited Medical Administrative Assistant Certification program or related field.
Job Type: Part-time
Required education:
Associate
Required experience:
Medical Receptionist: 1 year
|
